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HappyFox Chat

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Software Status:Active

About HappyFox Chat

HappyFox Chat is a customer support chat software from HappyFox that helps businesses communicate with their customers in real-time. It provides features like live chat, chatbots, and conversation history so users can manage inquiries efficiently. This platform enables businesses to engage with customers instantly and track interactions over time. HappyFox Chat also includes integration with various third-party applications and reporting tools to analyze chat performance. Key capabilities: live chat chatbots conversation history integration with third-party apps reporting tools Best for: customer support teams that need to manage live interactions effectively.

HappyFox Chat Details

Vendor
HappyFox
Year Launched
2012
Location
HappyFox Inc. 47 Discovery, Irvine, California 92618, USA
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Dutch, Portuguese, Russian, Japanese, Chinese, Korean, Arabic, Turkish
Users
Small businesses, Large enterprises, E-commerce websites, Customer support teams
Industries Served
E-commerce, Customer Support, Sales and Marketing, IT and Software Services, Education
Tags
Live Chat, Customer Support, Real-time Communication, Chatbot, Visitor Engagement

HappyFox Chat's In-App Market Place

Does HappyFox Chat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), INR (₹)

Pros & Cons

  • • Unlimited agents on all plans save money.
  • • Easy integration with other services and apps.
  • • Sleek, user-friendly interface improves service.
  • • Reduces response times, improving customer satisfaction.
  • • Automatic translation supports multi-lingual users.
  • • Offline and mobile options provide flexibility.
  • • Great customer support is responsive.
  • • Analytics are not as comprehensive as competitors.
  • • Occasional technical issues require customer support.
  • • Some features are missing, like co-browsing.
  • • Pricing can be slightly high for some users.
  • • Live chat preview is not included in the cheaper plan.

HappyFox Chat's Support Options

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