About hello-groom
Hello-Groom is grooming business management software combining appointment scheduling, pet and client records, invoicing, online booking, messaging, payments, and employee tools, helping grooming teams coordinate customer interactions, track groomer activity, and manage daily operations with support and data transfer assistance.
Hello-Groom is designed specifically for grooming businesses, with features developed around feedback from grooming professionals. Its scheduling tools include color coding, multiple calendar views, appointment history, and a search for the next available appointment. Client management combines grooming notes, warnings, pet characteristics, vaccination status, photos, documents, contact details, and messaging history. Customers can use an online portal to add pets, upload vaccination evidence, review appointments, and request or schedule new visits, with optional approval requirements. Financial tools include invoicing, reporting, online deposits, text-to-pay, and stored customer cards through integrated payment processing. Communication combines two-way SMS and picture messaging with automated confirmations, vaccination reminders, and completion notifications. Employee tools cover appointment assignments, scheduling, grooming timers, time clock records, commissions, and tips. The optional Groomer-in-a-Box offering extends beyond software to setup and support involving payments, messaging, business insurance, and phone systems. Phone, chat, email, knowledgebase articles, and video tutorials provide support options, while data transfer assistance helps businesses move from previous software. The supplied material does not publish subscription prices, payment fees, messaging allowances, or named integration providers.
Pros & Cons
- Two-way picture messaging supports visual communication alongside routine automated customer notifications.
- Customer portal lets clients update pet details and request appointments themselves.
- Scheduling, client records, payments, and communication share one grooming-focused management environment.
- Employee tools combine grooming timers, time clocks, commissions, and tip tracking.
- Subscription prices are absent, preventing immediate comparisons of ongoing software costs.
- Data transfer scope and possible migration costs require clarification before switching.
- Messaging allowances and additional communication charges are unspecified within supplied information.
- Payment processor names and transaction fees require confirmation before enabling payments.
Features
Key features
Organize appointments with color coding, multiple calendar views, and next-available-time searches, helping groomers coordinate bookings and review each pet’s appointment history within their daily workflow.
Use two-way SMS and picture messaging alongside automated confirmations, vaccination reminders, and completion notices, helping grooming businesses coordinate updates without handling every customer message manually.
Generate invoices, review reports, collect online deposits, and offer text-to-pay, with integrated card processing supporting stored payment details for subsequent customer transactions where appropriately configured.
Let customers add pets, upload vaccination evidence, review appointments, and request bookings through the portal, choosing automated scheduling or approval requirements according to business preferences.
Maintain grooming notes, warnings, pet details, vaccination status, photos, and documents, helping teams access relevant customer information when preparing appointments and delivering their grooming services.
Additional features
Configure calendar color coding by groomer, breed, or appointment status, and switch between list, day, week, and month views to organize bookings around the information most useful to the team.
Allow customers to add pets, upload updated vaccination proof, and view past or upcoming appointments through the portal, helping businesses collect customer updates without relying entirely on separate administrative exchanges.
Maintain customer contact information and text messaging history in the client management area, giving teams a place to review previous communications alongside grooming notes and appointment-related details before contacting customers.
Store grooming notes, warnings, weight, breed, age, and vaccination status alongside photos and documents, helping staff prepare for services using information maintained within the business’s shared client and pet records.
Find the next available appointment time through the advertised scheduling function and review pet appointment history, helping staff coordinate future bookings while retaining context from the pet’s previous grooming visits.
Pricing
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About hello-groom
Hello-Groom is grooming business management software combining appointment scheduling, pet and client records, invoicing, online booking, messaging, payments, and employee tools, helping grooming teams coordinate customer interactions, track groomer activity, and manage daily operations with support and data transfer assistance.
hello-groom Details
hello-groom's In-App Market Place
Does hello-groom have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Two-way picture messaging supports visual communication alongside routine automated customer notifications.
- Customer portal lets clients update pet details and request appointments themselves.
- Scheduling, client records, payments, and communication share one grooming-focused management environment.
- Employee tools combine grooming timers, time clocks, commissions, and tip tracking.
- Subscription prices are absent, preventing immediate comparisons of ongoing software costs.
- Data transfer scope and possible migration costs require clarification before switching.
- Messaging allowances and additional communication charges are unspecified within supplied information.
- Payment processor names and transaction fees require confirmation before enabling payments.
hello-groom's Support Options
Email Address
[email protected]Contact
888-486-4343hello-groom's Alternatives
PetManager
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Cuddles
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