Hey Astro logo

Hey Astro

by Hey Astro · Since 2019
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorHey Astro
Year launched2019
StatusActive
Location90 West St, New York, New York 10006, US
Countries servedGlobal
Languages8
Integrations
Free tier
Free trial
Contact salesYES

About Hey Astro

Hey Astro is a digital assistant software from Hey Astro that helps users manage tasks and information. It provides features such as scheduling, reminders, and notifications so users can stay organized and keep track of important activities. The software also supports voice commands, allowing for easy interaction and hands-free operation. Additionally, it integrates with various third-party applications to consolidate information and simplify workflows. Key capabilities: task management calendar integration voice command support third-party app integration notification system Best for: individuals and teams that need assistance in task organization and management.

Hey Astro is a specialized software designed for the handyman industry, offering an intuitive and effective solution for managing tasks, scheduling, invoicing, and customer communication. This software caters to residential and commercial customers, making it an excellent tool for businesses in need of a versatile platform to streamline daily operations. Its core features include task management, automated reminders, job scheduling, and invoicing. The software simplifies various operational aspects, enabling users to focus more on service delivery and less on administrative work. The user interface of Hey Astro is sleek and user-friendly, prioritizing ease of navigation and accessibility. The platform’s clean design allows users to quickly familiarize themselves with its layout, making it suitable for both tech-savvy and non-technical users. The dashboard is well-organized, with clear sections for managing jobs, customer details, and upcoming appointments. The main navigation panel is intuitive, providing easy access to critical functions such as task scheduling, job tracking, and invoicing.

Pros & Cons

What users like
  • +Easy Quote Generation: Hey Astro simplifies the process of gathering information from customers to provide quotes, as highlighted by Olga S.: "HeyAstro allows our moving company to quickly and easily obtain information from customers in order to provide a quote."
  • +Increased Customer Outreach: The ease of use of the app has led to an increase in customer inquiries, according to Olga S.: "Since we've used their app, we've seen an increase in customers who reach out, because HeyAstro makes it fun and easy!"
  • +Streamlined Customer Interactions: tg W. notes that the app keeps all customer interactions in one place: "Quotes, texts and quotes all in one place this has streamlined my daily Customer interactions." This eliminates the need to search through emails or other communication channels.
  • +Excellent Customer Service: Both reviewers praise the customer service. Olga S. gives "10 stars for customer service," and tg W. implies good service by not mentioning any issues.
  • +Ease of Use and Simplicity: Olga S. emphasizes the "ease and simplicity of the app." tg W. also calls it "Super easy."
  • +Mobile-Focused: The description emphasizes mobile use, suggesting it's designed for businesses that operate on the go.
  • +All-in-One Communication: Combines quotes, texts, and other customer interactions in one place.
What users flag
  • Limited Feature Set (Implied): Olga S. mentions, "We can't wait to see the app expand and the features to grow!" This suggests that the current feature set might be somewhat limited, focusing primarily on quotes, bookings, and payments. It lacks more advanced features that some competitors offer.
  • Limited Reviews: Only two reviews are available, making it difficult to get a comprehensive view of the user experience. This small sample size might not be fully representative of all users.
  • Specific to Moving Companies (Initially): The description mentions it's "a booking software for moving companies," which might imply limited applicability to other types of handyman services. Though Capterra categorizes it under "Handyman Software," the core focus seems to be on moving businesses.

Features

Key features

Run your business on the go
Manage bookings, team, and payments from a single mobile app.
Book more customers
Add bookings quickly or send mobile-friendly booking links to streamline scheduling.
Get paid instantly
Receive instant payments through Paypal, Venmo, or Apple Pay.
Organize your team
Assign bookings to team members, track their progress, and get real-time updates.

Additional features

Quick Booking Additions
Add new bookings to your schedule in just a few seconds, streamlining the scheduling process and saving valuable time.
Mobile-Friendly Booking Links
Send customers mobile-optimized booking links, allowing them to easily schedule services directly from their smartphones or tablets.
Location Management
Manage your business locations within the app, ensuring accurate service area coverage and efficient dispatching of team members.
Customer Information & Contact Details
Access and manage customer information, including contact details, service history, and preferences, to personalize interactions and build stronger customer relationships.
New Customer Identification
Easily identify new customers to tailor communication and provide a welcoming onboarding experience.
Detailed Job Information
View and manage comprehensive job details, including specific instructions, item descriptions (for deliveries), and any special requests from customers, ensuring clarity and accuracy.
Team Member Assignment
Assign bookings to specific team members based on their expertise, availability, or location, optimizing resource allocation and efficiency.
Team Member Profiles & Contact Information
Access team member profiles and contact information directly within the app for seamless communication and coordination.
Direct Customer Chat
Communicate directly with customers through the in-app chat feature, reducing back-and-forth phone calls and emails and providing a convenient communication channel.
Automated Customer Notifications
Send automated notifications to customers to keep them informed about booking confirmations, appointment reminders, service updates, and payment status.
Instant Payment Processing
Get paid instantly using popular payment methods like PayPal, Venmo, and Apple Pay, improving cash flow and reducing payment collection hassles.
Real-Time Order Tracking
Track the real-time status of orders (e.g., "On the way," "Completed") to ensure on-time service delivery and enhance customer satisfaction.
Estimate Creation & Management
Create and manage estimates within the app to provide customers with transparent pricing information upfront, fostering trust and facilitating booking conversions.
Internal Booking Notes
Add internal notes to bookings for clear communication and information sharing within your team, ensuring everyone is on the same page and minimizing errors.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇮🇳INR🇨🇳CNY🇦🇪AED🇲🇽MXN🇸🇬SGD

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