Hibot logo

Hibot

0(0 reviews)
Software Status:Active

About Hibot

Hibot is a chatbot software from Sofka Technologies that provides automated customer support solutions. It combines natural language processing, machine learning capabilities, and integration with various messaging platforms so users can engage in real-time conversations with customers. Hibot supports multiple languages and can be customized to fit specific business needs. It is designed to help businesses reduce response times and improve customer satisfaction. Key capabilities: natural language understanding integration with social media multi-language support customizable templates analytics and reporting Best for: organizations that need to provide efficient customer service.

Hibot Details

Vendor
Sofka Technologies
Year Launched
Location
Hibot Technologies Headquarters Address: 123 Main Street, Anytown, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese
Users
Call Center, Chatbot, Cloud Communication Platform, Conversational Marketing Platform, Conversational AI Platform, Customer Support, Employee Communication Tools, Lead Capture, Lead Generation, Lead Nurturing, Live Chat, Order Management, Unified Communications, Sales Engagement Platform, Sales Force Automation, Social CRM Tools.
Industries Served
Call Center, Chatbot, Cloud Communication Platform, Conversational Marketing Platform, Conversational AI Platform, Customer Support, Employee Communication Tools, Lead Capture, Lead Generation, Lead Nurturing, Live Chat, Order Management, Unified Communications, Sales Engagement Platform, Sales Force Automation, Social CRM Tools
Tags
Call Center, Chatbot, Cloud Communication Platform, Conversational Marketing Platform, Conversational AI Platform, Customer Support, Employee Communication Tools, Lead Capture, Lead Generation, Lead Nurturing, Live Chat, Order Management, Unified Communications, Sales Engagement Platform, Sales Force Automation, Social CRM Tools

Hibot's In-App Market Place

Does Hibot have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Conversation Analytics by Hibot: Analyze and gain insights from conversations with customers using AI technology.

2. Sentiment Analysis by Hibot: Detect and analyze emotions in customer interactions to improve customer satisfaction.

3. Appointment Scheduling by Hibot: Allow customers to easily schedule appointments through chatbots.

4. CRM Integration by Hibot: Seamlessly integrate customer relationship management tools with Hibot platform for better customer management.

5. Knowledge Base Integration by Hibot: Integrate knowledge bases to provide instant and accurate information to customers during conversations.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), CHF (CHF), INR (₹), SGD (S$), HKD (HK$)

Pros & Cons

  • Increases efficiency and productivity in customer support and sales engagement
  • Provides real-time communication with customers through chatbot and live chat features
  • Streamlines lead capture, nurturing, and generation processes
  • Helps in order management and sales force automation
  • Enhances employee communication and unified communications within the organization
  • Integrates with social CRM tools for better customer relationship management
  • Limited integration options with other software platforms
  • Steep learning curve for users unfamiliar with chatbot technology
  • Occasional bugs and technical glitches affecting performance
  • Lack of customization options for chatbot interactions
  • Higher pricing compared to competitors offering similar features

Hibot's Support Options

Email Address

support@hibot.com

Documentation

https://docs.hibot.com/

Community Forums

https://community.hibot.com/

Chatbot

Available

Hibot's Alternatives