Hike logo

Hike

by Hike POS Pty Ltd · Since 2014
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Active1+ countriesCloud
Quick facts
VendorHike POS Pty Ltd
Year launched2014
StatusActive
Location3 Hampshire Road, Glen Waverley, VIC 3150, Australia
Countries served1+
Languages1
Integrations16+
Free tier
Free trialYES
Contact salesYES

About Hike

Hike is a point of sale (POS) software from Hike POS Pty Ltd that supports retail businesses. It provides inventory management, customer relationship management, and sales reporting so businesses can effectively manage operations. With Hike, users can track stock levels in real-time, analyze customer purchasing behavior, and generate detailed sales reports to inform business decisions. Additionally, Hike integrates with various e-commerce platforms, allowing for omnichannel sales tracking. Key capabilities: inventory tracking sales analytics customer management multi-store management e-commerce integration Best for: retail businesses that need a comprehensive solution for managing sales and inventory across various channels.

Hike POS is a cloud-based point of sale (POS) system designed to empower retailers of all sizes. Its intuitive interface and comprehensive feature set make it a strong contender in the market. Key functionalities include omnichannel sales capabilities, enabling businesses to seamlessly sell in-store, online, and through mobile devices. Robust inventory management features such as real-time updates, low-stock alerts, and purchase order management enhance operational efficiency. The platform also incorporates a robust CRM system, allowing businesses to build customer profiles, track purchase history, and implement targeted marketing campaigns. Hike POS integrates with a wide range of payment processors, offering flexibility and convenience for businesses to accept various payment methods. Furthermore, it seamlessly integrates with popular e-commerce platforms like Shopify, WooCommerce, and BigCommerce, creating a truly omnichannel experience. Hike operates on a cloud-based infrastructure, ensuring high availability and reliability. The system is generally fast and responsive, even during peak hours. Deployment is seamless as Hike POS is a cloud-based solution, making it accessible from anywhere with an internet connection.

Pros & Cons

What users like
  • +Accessible for all audiences with intuitive design.
  • +Seamless integration with WooCommerce.
  • +Highly customizable features for complex inventories.
  • +Excellent customer support with personalized responses.
  • +Robust reporting tools and custom report feature.
What users flag
  • Occasional payment failures with no immediate support response.
  • System glitches causing products to disappear and re-enter issues.
  • App instability, including connection problems with printers and scanners.
  • Currency inconsistencies changing from store currency.
  • Slow customer support response times, particularly with technical issues.

Features

Key features

1. Omnichannel POS
Sell in-store, at retail events, pop-up stores, and online.
2. Integrated eCommerce
Manage both physical and online stores from a single platform.
3. Multi-store management
Expand with ease across multiple locations.
4. Inventory management
Real-time tracking, alerts, and reporting.
5. Customer profiles
Create and maintain detailed customer data.
6. Integrated payments
Use various payment options like PayPal, Square, and Afterpay.
7. Loyalty and gift cards
Build customer loyalty and issue gift cards.
8. Offline capabilities
Sell even without internet connection.
9. Reporting
Advanced analytics and reporting to monitor business performance.

Additional features

1. Cloud-based, iPad, Mac, PC POS.
2. Inventory management
Track and update stock levels.
3. Integrated accounting
Sync with QuickBooks, Xero, MYOB.
4. Customizable settings
Adjust currency, tax, and language settings.
5. Hardware compatibility
Plug-and-play support for various devices and peripherals.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essential

USD 59

Plus

USD 99

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

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