Hippo CMMS logo

Hippo CMMS

by Eptura · Since 2002
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Active1+ countriesCloud
Quick facts
VendorEptura
Year launched2002
StatusActive
LocationGlobal head office 950 East Paces Ferry Road, NE, Suite 800, Atlanta, GA 30326 United States
Countries served1+
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Hippo CMMS

Hippo CMMS is a maintenance management software from Eptura that helps organizations manage their maintenance operations. It provides work order management, asset tracking, and preventive maintenance scheduling so users can improve operational efficiency. The platform is designed to assist maintenance teams in overseeing their activities, ensuring that equipment is maintained properly to reduce downtime. Additionally, it offers a user-friendly interface that allows for easy access to data and reporting features. Key capabilities: work order management asset tracking preventive maintenance reporting tools mobile access Best for: maintenance teams and facility managers that need to organize and simplify their maintenance tasks.

Hippo CMMS by Eptura is a robust maintenance management software designed to streamline operations for property managers, maintenance technicians, facility managers, and other stakeholders in the maintenance industry. Its primary purpose is to enhance efficiency, reduce downtime, and extend the lifespan of assets through effective maintenance planning and management. Key features include work order management, preventive maintenance scheduling, asset tracking, and reporting capabilities, all of which work together to facilitate a comprehensive maintenance strategy. The user interface of Hippo CMMS is both intuitive and user-friendly, catering to users of varying technical skills. The design emphasizes simplicity and clarity, with a dashboard that provides quick access to essential functions such as work orders, asset management, and reporting. Navigation is straightforward, thanks to clearly labeled tabs and icons that guide users seamlessly through the various modules. Unique design elements, like customizable dashboards that allow users to prioritize the information most relevant to their roles, enhance the overall user experience, making it easier to manage tasks efficiently. Hippo CMMS stands out for its impressive functionality and innovative features.

Pros & Cons

What users like
  • +Ease of Use: Users find the software intuitive and user-friendly, making it easy to navigate and manage tasks.
  • +Effective Reporting: Generating reports and queries is straightforward, enhancing productivity.
  • +Customer Support: The support team is responsive and helpful, aiding users with any questions or issues.
  • +Preventive Maintenance Management: Streamlines preventive maintenance processes, allowing for efficient task and schedule management.
  • +Asset Tracking: Helps in organizing and accessing critical information about facilities and equipment.
  • +Interactive Facility Maps: Users appreciate the interactive maps that assist in managing and visualizing their assets.
  • +Real-time Analysis: Provides insights into user behavior, aiding in the development of effective strategies.
What users flag
  • Setup Complexity: Initial setup can be challenging for users unfamiliar with database programs.
  • Lag Issues: Some users report the software can be laggy at times, affecting performance.
  • Customization Limitations: Users have expressed concerns about the lack of customization options, particularly for dashboards and the search feature.
  • Inconsistent Support Experiences: While many find customer support helpful, some have reported negative experiences with certain staff members.
  • Menu Navigation: The drill-down menus can be tedious, leading to confusion if not navigated carefully.

Features

Key features

Work Order Management
Create, track, and update work orders for preventive maintenance, repairs, and other tasks.
Parts Inventory Management
Manage parts inventory, including details like digital images, schematics, and manuals.
Equipment Inspection Management
Perform and record equipment inspections, manage vendor invoicing, and ensure compliance.
Mobile App
Access and manage work orders, parts inventory, and inspections from a mobile device.

Additional features

Create and assign work orders
Easily create and assign work orders for various maintenance tasks.
Schedule and track work order completion
Set deadlines for work orders and track their progress to ensure timely completion.
Update work order status and add notes
Keep stakeholders informed about work order status and add relevant notes for reference.
View work order history
Access previous work order records for analysis and troubleshooting.
Report on work order completion
Generate reports to analyze work order performance, identify trends, and measure efficiency.
Track parts inventory levels
Monitor inventory levels to avoid stockouts and ensure timely maintenance.
Manage parts details
Store important information about parts, such as digital images, schematics, manuals, and warranties.
Scan barcodes to quickly categorize and log parts and equipment data
Streamline inventory management and reduce errors.
Set reorder points for essential parts
Automatically trigger purchase orders when inventory levels fall below specified thresholds.
Create and schedule equipment inspections
Plan and conduct regular inspections to prevent equipment failures and ensure compliance.
Conduct inspections and record findings
Document inspection results and identify any maintenance issues or safety hazards.
Manage vendor invoicing for repairs and maintenance
Track vendor invoices, payments, and contracts for efficient financial management.
Maintain inspection logs for compliance reporting
Keep detailed records of inspections to demonstrate compliance with regulations and standards.
Share relevant asset details with contractors
Provide contractors with the necessary information to perform maintenance or repairs efficiently.
Access work orders, parts inventory, and inspection data from a mobile device
Stay updated and manage tasks on the go.
Update work order status and add notes on the go
Make changes to work orders and record relevant information while in the field.
Scan barcodes to quickly access and update parts information
Streamline inventory management and reduce errors.
User roles and permissions for secure access control
Restrict access to sensitive data and ensure data security.
Customizable dashboards and reports
Create personalized dashboards and reports to visualize data and track key metrics.
Integrations with other business systems
Connect Eptura with other software solutions for a more comprehensive system.
Knowledge base with training materials and resources
Access helpful resources to learn how to use Eptura effectively.
25 million users worldwide
Benefit from a large and active user community.
Enterprise security compliance
Ensure that Eptura meets your organization's security standards.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
7
Interface languages
9
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR

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