About hotelgest
HotelGest is a property management software from CloudSoft PMS that supports hotel operations. It combines reservation management, guest communication, and invoicing so hotels can effectively manage their daily activities. This software provides tools to simplify booking processes, facilitate guest interactions, and handle billing, improving overall operational efficiency. HotelGest also integrates with various online travel agencies, enabling hotels to manage multiple distribution channels from a single platform. Key capabilities: reservation management guest communication invoicing reporting and analytics online distribution integration Best for: hoteliers that need a comprehensive solution for managing their property and improving guest experiences.
Hotelgest by CloudSoft PMS is a robust property management system (PMS) tailored to meet the operational needs of hotels, hostels, and other accommodation providers. Designed to centralize and automate key processes, the platform offers tools for managing reservations, front desk operations, housekeeping, billing, and reporting. It also features a booking engine, channel manager, and POS integration, enabling businesses to streamline their workflows while enhancing the guest experience. As a cloud-based solution, Hotelgest is accessible from anywhere, making it a modern and flexible choice for hospitality management. The user interface of Hotelgest prioritizes functionality, offering a clean layout and straightforward navigation. The dashboard provides an overview of daily operations and key metrics, allowing users to access critical information at a glance. Modules for reservations, housekeeping, and reporting are organized in a menu-driven format, simplifying navigation. While the interface is efficient, it does not emphasize advanced design aesthetics, focusing instead on usability. Customizable views and reports enhance the user experience, although some features require additional clicks, which can impact efficiency during busy periods.
Pros & Cons
- • Ease of Use: Capterra reviews suggest high ease of use, with an average score of 5.0 in this aspect.
- • Customer Service: Customer service also receives good reviews, with an average score of 4.9.
- • Comprehensive Features: Offers a wide range of features for hotel management, including room inventory management, reservation management, restriction management, dynamic pricing, and promotions management.
- • Integrations: Integrates with various platforms, expanding its functionality.
- • Mobile App: Has a mobile app that facilitates management from mobile devices.
- • Time and Cost Savings: Promoted as a tool that saves time and costs by centralizing necessary tools on a single platform.
- • Accessible Pricing: The starting price is €9.9 per month, making it accessible to different types of accommodations.
- • May Require Hotel Industry Knowledge: It's suggested that some functions might not be as intuitive for people without experience in the hotel sector.
- • Internet Connection Dependency: As cloud-based software, it requires a stable internet connection.
- • Possible Shortcomings in Basic Functions: Some reviews suggest that some basic functions are missing, although the development team usually implements them over time.
- • Limited Information on Pricing Model: Detailed information about the different pricing plans and their features is not provided.
Features
Key features
Automates daily tasks, offering flexibility, intuitiveness, and speed in cloud-based management.
Enhances guest experience with a dedicated mobile application.
Enables automated and queue-reducing check-in processes for guests.
Synchronizes various booking channels, managing pricing, availability, and restrictions.
Converts website visits into secure bookings with a dynamic and effective system.
Simplifies tasks for cleaning teams with dedicated management tools.
Exports accounting data to various accounting systems and manages financial information.
Offers a unique system for keyless entry using digital technology.
Additional features
Manages multiple hotels, apartments, or houses from a single platform with distinct POS and accounting lines.
Provides a 100% automatic guest flow, including biometric online check-in, area guides, and autonomous entry with digital keys.
Facilitates communication with guests.
Automates payment processes.
Provides analytical tools for accounting data.
Manages housekeeping and maintenance tasks.
Offers reporting and analytical tools for business insights.
Manages pricing and tariffs.
Provides features for managing SPAs and restaurants within the property.
Manages owner-related information and processes.
Connects with various external systems, including channel managers, locks, stand-alone check-in systems, telephony, SPA management, revenue management tools, payment gateways, housekeeping software, restaurant management systems, accounting software, and CRMs.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About hotelgest
HotelGest is a property management software from CloudSoft PMS that supports hotel operations. It combines reservation management, guest communication, and invoicing so hotels can effectively manage their daily activities. This software provides tools to simplify booking processes, facilitate guest interactions, and handle billing, improving overall operational efficiency. HotelGest also integrates with various online travel agencies, enabling hotels to manage multiple distribution channels from a single platform. Key capabilities: reservation management guest communication invoicing reporting and analytics online distribution integration Best for: hoteliers that need a comprehensive solution for managing their property and improving guest experiences.
hotelgest Details
hotelgest's In-App Market Place
Does hotelgest have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), RUB (₽), MXN ($), INR (₹), BRL (R$), KRW (₩).
Pros & Cons
- • Ease of Use: Capterra reviews suggest high ease of use, with an average score of 5.0 in this aspect.
- • Customer Service: Customer service also receives good reviews, with an average score of 4.9.
- • Comprehensive Features: Offers a wide range of features for hotel management, including room inventory management, reservation management, restriction management, dynamic pricing, and promotions management.
- • Integrations: Integrates with various platforms, expanding its functionality.
- • Mobile App: Has a mobile app that facilitates management from mobile devices.
- • Time and Cost Savings: Promoted as a tool that saves time and costs by centralizing necessary tools on a single platform.
- • Accessible Pricing: The starting price is €9.9 per month, making it accessible to different types of accommodations.
- • May Require Hotel Industry Knowledge: It's suggested that some functions might not be as intuitive for people without experience in the hotel sector.
- • Internet Connection Dependency: As cloud-based software, it requires a stable internet connection.
- • Possible Shortcomings in Basic Functions: Some reviews suggest that some basic functions are missing, although the development team usually implements them over time.
- • Limited Information on Pricing Model: Detailed information about the different pricing plans and their features is not provided.
hotelgest's Support Options
Email Address
pasate@hotelgest.comContact
+34 930 180 181hotelgest's Alternatives
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