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About InfiniTalk

InfiniTalk is a communication software from JMS United Co., Ltd. (JMS) that supports efficient and secure messaging. It combines features such as instant messaging, voice calls, and video conferencing so users can connect in multiple ways. InfiniTalk is designed to facilitate collaboration among teams and improve communication across various platforms. The software includes data encryption for security, user-friendly interface for easy navigation, and integration with other tools for increased functionality. Key capabilities: instant messaging voice calls video conferencing data encryption tool integration Best for: businesses and organizations that need reliable communication solutions for internal and external engagement.

InfiniTalk Details

Vendor
JMS United Co., Ltd. (JMS)
Year Launched
1994
Location
Token International Building, 2-12-19 Shibuya, Shibuya-ku, Tokyo 150-0002
Deployment
cloud, on premise, windows
Training Options
documentation
Countries Served
Japan
Languages
Japanese
Users
InfiniTalk is a call center system for contact center operations and customer support departments based in Japan.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Center Software, InfiniTalk

InfiniTalk's In-App Market Place

Does InfiniTalk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), INR (₹), JPY (¥), AUD (A$), CAD (C$), CNY (¥), CHF (CHF), SEK (kr), KRW (₩), NZD (NZ$), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$)

Pros & Cons

  • 1. Inexpensive and Easy to Implement: Affordable and simple to set up.
  • 2. Quick Number Acquisition and Call Flow Creation: Enables quick acquisition of new phone numbers and easy configuration of call flows.
  • 3. Polite and Available Support: Offers responsive and helpful customer support.
  • 4. Comprehensive Call Center Functionality: Covers all essential functions for call center operations.
  • 5. High Reliability: Experiences minimal to no problems or downtime.
  • 6. Consistent Point of Contact: Sales and development staff handle everything from initial contact to ongoing support, ensuring consistent communication.
  • 7. Thorough Pre-Development Consultation: Conducts detailed interviews to understand customer needs and implement desired features.
  • 8. Cost-Effective: Offers a good balance of features and cost.
  • 9. Customizable Development: Allows for custom development of features to meet specific requirements.
  • 1. Weak Data Analysis and Graphing: Limited graph display and analysis capabilities within the GUI. Data can be exported to CSV, but on-screen visualization and customization are lacking.
  • 2. Infrequent Feature Updates: New features are not updated frequently due to the dedicated server setup (likely referring to the on-premise version).
  • 3. Bulk Data Import Limitations: Difficulty in importing large amounts of data at once, requiring manual entry or import of smaller chunks.

InfiniTalk's Support Options

Contact

0363860321

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