About InfoGenesis
InfoGenesis POS by Agilysys is an absolute titan in the enterprise hospitality market, engineered specifically for high-volume environments like casinos, major resorts, and stadiums.
InfoGenesis POS by Agilysys is an absolute titan in the enterprise hospitality market, engineered specifically for high-volume environments like casinos, major resorts, and stadiums. Rather than acting as a simple cash register, it serves as a central hub that unifies food and beverage operations, retail, and hospitality systems. Its exceptional offline stability, unified multi-OS codebase, and deep PMS integration give it a massive advantage for complex businesses where system downtime means lost revenue. While it is far too heavy and expensive for smaller operations, it remains a premier, rock-solid solution for enterprise operators who need maximum dependability and centralized control.
Pros & Cons
- Seamless coordination with hotel PMS systems for accurate, hassle-free room charges.
- Exceptional offline functionality keeps business moving even during property-wide Wi-Fi failures.
- Highly scalable back-office management makes updating extensive multi-outlet menus easy.
- Flexible architecture runs identically on Windows, iOS, and Android devices.
- Finding and adjusting deep operational settings requires navigating a complex backend portal.
- Custom integrations outside its approved API ecosystem often involve expensive development fees.
- The interface focuses on dense, high-volume utility rather than a lightweight, minimalist consumer look.
- The initial rollout requires a lengthy setup process and dedicated IT/implementation engineering teams.
Features
Key features
Coordinates with hotel room databases to verify check charges, confirm guest VIP status, and apply correct package balances instantly.
Speeds up order logging by matching the natural flow of human conversation, skipping rigid screen progressions.
Uses a single, identical code base to sync menus, price sets, and availability across fixed counters, mobile tablets, and self-service kiosks simultaneously.
Allows fixed systems and handheld tablets to keep tracking checks, ringing items, and printing kitchen tasks even if local Wi-Fi or property broadband drops completely.
Collects embedded guest analytics directly at checkout points to supply upsell hints, map customer rewards, and recognize preferences instantly.
Additional features
Personalizes guest checkouts using predictive insight pop-ups.
Stops transactional data loss during unexpected property internet outages.
Standardizes menu changes across all properties from one source.
Boosts server table-turn speed with a faster, fluid UI layout.
Connects food and beverage tabs to hotel guest room balances securely.
Enables servers to take orders and secure payments tableside or poolside.
Updates menus, pricing, and promotions across multiple global properties simultaneously from a single cloud panel.
Safeguards cardholder data using end-to-end encryption across mobile devices and fixed registers.
Automatically routes detailed item lists and allergen warnings to specific kitchen prep stations.
Directs staff automatically to suggest structural upsells or choose cooking preferences.
Distributes set inclusions and dining credits safely across specific resort zones.
Turns raw multi-outlet restaurant sales records into clear, visual financial dashboards.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About InfoGenesis
InfoGenesis POS by Agilysys is an absolute titan in the enterprise hospitality market, engineered specifically for high-volume environments like casinos, major resorts, and stadiums.
InfoGenesis Details
InfoGenesis's In-App Market Place
Does InfoGenesis have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), HKD (HK$), SGD (S$), NZD (NZ$), KRW (₩), ZAR (R), INR (₹), CHF (Fr), SEK (kr), DKK (kr), NOK (kr), AED (د.إ), SAR (ر.س), MXN ($), BRL (R$), USD, EUR, GBP
Pros & Cons
- Seamless coordination with hotel PMS systems for accurate, hassle-free room charges.
- Exceptional offline functionality keeps business moving even during property-wide Wi-Fi failures.
- Highly scalable back-office management makes updating extensive multi-outlet menus easy.
- Flexible architecture runs identically on Windows, iOS, and Android devices.
- Finding and adjusting deep operational settings requires navigating a complex backend portal.
- Custom integrations outside its approved API ecosystem often involve expensive development fees.
- The interface focuses on dense, high-volume utility rather than a lightweight, minimalist consumer look.
- The initial rollout requires a lengthy setup process and dedicated IT/implementation engineering teams.
InfoGenesis's Support Options
Email Address
SupportDesk@agilysys.comContact
800 327 7088InfoGenesis's Alternatives
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