About Inforobo
Inforobo is an intelligent chatbot software from Brainasoft designed for websites and apps. It includes features for education, healthcare, government, and restaurants, as well as online payment and booking, so businesses can improve user interaction and service efficiency. Inforobo enables organizations to provide 24/7 support, automating customer inquiries and facilitating transactions in various sectors. This versatile solution aids in simplifying communication and improving customer satisfaction. Key capabilities: Education support Healthcare assistance Government services Restaurant bookings Online payment processing Best for: businesses and organizations that need to engage customers effectively and provide timely information and services.
Inforobo by Brainasoft stands out as a powerful and versatile live chat solution designed to elevate customer engagement and support. This platform offers a comprehensive range of tools for businesses looking to streamline their customer service operations and foster more meaningful interactions with their clients. From automated chatbots powered by artificial intelligence to real-time messaging, Inforobo is designed to enable companies to connect with their customers in a way that feels both helpful and human. One of Inforobo’s most impressive features is its ability to handle conversations across multiple channels. Whether you’re communicating through your website, a mobile app, or even a kiosk, Inforobo maintains a consistent, unified experience for both your team and your customers. This multichannel approach is especially helpful for businesses that want to make sure their customer service is accessible wherever their clients may be. Furthermore, the platform’s automated chatbot can efficiently respond to frequently asked questions, freeing up human agents to focus on more complex inquiries. This combination of automated and human assistance helps reduce response times while delivering high-caliber service.
Pros & Cons
- +1. The Text to Speech Reader is described as the best, most natural, and flawless the user has ever experienced.
- +2. It is highly professional, accurate, and attentive to detail, even with long and complex texts.
- +3. The free Text to Speech Reader provided exceptional quality, exceeding the user's expectations.
- +4. It successfully worked on the user's Linux system where other similar software had failed.
- −1. The positive experience is limited to a single, albeit lengthy, article in Russian.
Features
Key features
- 1. Automate answers to customer/user questions
- This feature allows the software to automatically respond to inquiries, potentially reducing the need for human intervention for common questions.
- 2. Human + AI hybrid live chat system
- This combines the capabilities of AI with human agents, allowing for automated responses while still providing the option for human support when needed.
- 3. Logic based multi-level conversations
- The software can handle complex conversations with multiple levels of logic, enabling more sophisticated and helpful interactions.
- 4. Text to speech & Speech recognition
- The software can convert text into spoken words and understand spoken language, making it accessible through voice commands and providing voice responses.
- 5. Natural language interface for information retrieval
- Users can ask questions in their own words, and the software can understand and retrieve relevant information.
- 6. Voice enable website
- This feature allows users to interact with the website using their voice, providing a hands-free and potentially more accessible experience.
Additional features
- 1. Automate answers to customer/user questions
- This feature enables the software to automatically respond to common inquiries without the need for a human agent.
- 2. Human + AI hybrid live chat system
- The software combines the power of artificial intelligence with human agents to provide a comprehensive live chat support experience.
- 3. Logic based multi-level conversations
- The system can handle complex conversations with multiple branches and logical steps to guide users effectively.
- 4. Machine learning
- The software uses machine learning to improve its performance and understanding over time.
- 5. Text to speech
- This feature converts written text into audible speech.
- 6. Speech recognition
- The software can understand and process spoken language.
- 7. Natural language interface for information retrieval
- Users can ask questions in their own words and the system will understand and retrieve the relevant information.
- 8. Voice enable website
- Users can interact with the website and its features using voice commands.
- 9. Chat Tools
- A general category indicating tools related to the chat functionality.
- 10. Visitor information
- The software can capture and provide information about website visitors.
- 11. Multi-media sharing
- Users can share various types of media within the chat interface.
- 12. WYSIWYG HTML editor
- Agents can use a What You See Is What You Get editor to format their chat messages with HTML.
- 13. Chat archives
- Past chat conversations are stored and can be accessed for review.
- 14. Delivery Status
- The software provides information about the delivery status of messages or actions.
- 15. Notifications
- Users and agents receive alerts and notifications for relevant events.
Pricing
Monthly plans
Basic
USD 9
Professional
USD 99
Enterprise
USD 999
Countries & Languages
Interface languages
Billing currencies
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About Inforobo
Inforobo is an intelligent chatbot software from Brainasoft designed for websites and apps. It includes features for education, healthcare, government, and restaurants, as well as online payment and booking, so businesses can improve user interaction and service efficiency. Inforobo enables organizations to provide 24/7 support, automating customer inquiries and facilitating transactions in various sectors. This versatile solution aids in simplifying communication and improving customer satisfaction. Key capabilities: Education support Healthcare assistance Government services Restaurant bookings Online payment processing Best for: businesses and organizations that need to engage customers effectively and provide timely information and services.
Inforobo Details
Inforobo's In-App Market Place
Does Inforobo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Basic
USD 9
Professional
USD 99
Enterprise
USD 999
Accepted Payment Currencies
Usd ($)
Pros & Cons
- 1. The Text to Speech Reader is described as the best, most natural, and flawless the user has ever experienced.
- 2. It is highly professional, accurate, and attentive to detail, even with long and complex texts.
- 3. The free Text to Speech Reader provided exceptional quality, exceeding the user's expectations.
- 4. It successfully worked on the user's Linux system where other similar software had failed.
- 1. The positive experience is limited to a single, albeit lengthy, article in Russian.
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