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About IQ:careplanner
IQ:careplanner is a cloud-based software from Unique IQ that helps home care agencies manage all aspects of home care and business operations. It combines features for Home Care, Domiciliary Care, Supported Living, Live-in Care, and Learning Disability Care, so agencies can effectively coordinate services and resources. This platform provides tools for scheduling, billing, and compliance, ensuring that agencies can operate efficiently while meeting regulatory requirements. With its user-friendly interface, IQ:careplanner allows for real-time updates and communication between caregivers and management. Key capabilities: Home Care Domiciliary Care Supported Living Live-in Care Learning Disability Care Best for: home care agencies that need comprehensive management solutions.
IQ:caremanager is an award-winning, comprehensive home care management system developed by Unique IQ. It is best known for being an all-in-one platform that successfully unifies scheduling (via its 6-star matching algorithm), digital care planning (eMAR), HR, and automated payroll/invoicing. Its Open API architecture provides exceptional flexibility for integration with third-party finance and business systems. With 24/7 human support and a focus on UK compliance and real-time monitoring, IQ:caremanager is an excellent choice for mid-to-large domiciliary and live-in care agencies seeking a powerful, scalable, and fully integrated solution to streamline complex operations and ensure optimal business performance.
Pros & Cons
- +Provides reliable, around-the-clock human support and a dedicated Customer Success Manager
- +Allows the platform to reliably share data and integrate with virtually any other business system an agency uses.
- +Offers powerful automation for payroll and invoicing based on actual visit data
- +Provides a single-login, unified platform covering clinical care, scheduling, HR, and finance
- −To fully utilize the platform capabilities, agencies must invest the time in the initial planning and setup process.
- −The software's features and compliance focus are primarily tailored to UK regulatory bodies
Features
Key features
- Six-Star Rostering System
- Uses a 'best match' algorithm to simplify complex scheduling by holistically matching carers to clients based on skills, preferences, and availability, ensuring person-centred care.
- End-to-End Financial Management
- *Seamlessly links visit data (tracked hours, mileage) to automate accurate payroll and invoicing. It integrates directly with major accounting software like Sage and QuickBooks. *
- Open API Driven Architecture
- Built with an open API, which allows data to flow instantly and reliably to and from other third-party systems, enabling unlimited integration potential and future-proofing the business.
- Real-Time Compliance Monitoring
- Uses a traffic light system and instant alerts to notify managers of exceptions like missed clock-ins, late arrivals, or missed medications, enabling proactive management and auditing.
- Integrated eMAR and Digital Care Planning
- Provides electronic Medication Administration Records (eMAR) to reduce medication errors and supports the creation and sign-off of custom digital care plans and outcomes tracking.
Additional features
- Client Records & Referrals
- Tools to quickly add new clients, manage care packages, and track inbound referral sources.
- Carer Mobile App (IQ
- timecard): The dedicated app for staff to clock in/out, view care plans, record visit notes, and receive instant updates on the go.
- Client and Family Portal
- A secure portal for authorized loved ones and clients to view visit details, care notes, and updates, promoting transparency.
- HR & Recruitment Management
- Tools to manage onboarding, offboarding, training, annual leave, and track compliance documents for care staff.
- Incident Handling
- A structured module for logging, managing, and tracking incidents and accidents for immediate follow-up and compliance.
- Report Builder and Dashboards
- Provides customizable reports and themed dashboards to visualize business statistics, revenue, and service delivery data.
- Electronic Call Monitoring (ECM) & GPS
- Uses real-time location tracking (GPS) and attendance logs to verify care visits for billing and compliance.
- Real-Time Communication
- In-built messaging tools to quickly communicate shift or care plan changes to individual carers or entire groups.
- Funder Maintenance
- Allows users to configure multiple funder payment rules to manage complex client funding streams and ensure accurate invoicing.
- Digital Forms and Assessments
- Features to create and manage custom digital forms for assessments, surveys, and audits.
- Mini-CRM
- *A basic Customer Relationship Management module to track relationships and sales activities. *
- Data Security
- Ensures security measures and maintenance are in place to protect sensitive data and maintain compliance.
Pricing
Countries & Languages
Available in
Interface languages
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About IQ:careplanner
IQ:careplanner is a cloud-based software from Unique IQ that helps home care agencies manage all aspects of home care and business operations. It combines features for Home Care, Domiciliary Care, Supported Living, Live-in Care, and Learning Disability Care, so agencies can effectively coordinate services and resources. This platform provides tools for scheduling, billing, and compliance, ensuring that agencies can operate efficiently while meeting regulatory requirements. With its user-friendly interface, IQ:careplanner allows for real-time updates and communication between caregivers and management. Key capabilities: Home Care Domiciliary Care Supported Living Live-in Care Learning Disability Care Best for: home care agencies that need comprehensive management solutions.
IQ:careplanner Details
IQ:careplanner's In-App Market Place
Does IQ:careplanner have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
GBP (£)
Pros & Cons
- Provides reliable, around-the-clock human support and a dedicated Customer Success Manager
- Allows the platform to reliably share data and integrate with virtually any other business system an agency uses.
- Offers powerful automation for payroll and invoicing based on actual visit data
- Provides a single-login, unified platform covering clinical care, scheduling, HR, and finance
- To fully utilize the platform capabilities, agencies must invest the time in the initial planning and setup process.
- The software's features and compliance focus are primarily tailored to UK regulatory bodies
IQ:careplanner's Support Options
Email Address
support@uniqueiq.co.ukContact
0800 888 6868IQ:careplanner's Alternatives
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