iSmart EHR logo

iSmart EHR

by WCH Service Bureau, Inc. · Since 2014
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Active1+ countriesCloud
Quick facts
VendorWCH Service Bureau, Inc.
Year launched2014
StatusActive
Location3047 Avenue U, Brooklyn, NY 11229, United States
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About iSmart EHR

ISmart EHR is an electronic health recording software from WCH Service Bureau, Inc. designed for American clinics. It combines scheduling, chart records, and e-prescribing to provide comprehensive patient management. This system supports critical functionalities such as e-superbill and billing monitor to facilitate efficient healthcare operations. iSmart EHR allows clinics to simplify their record-keeping and billing processes, helping to reduce administrative burden. With modern tools and features, it caters to the specific needs of healthcare providers. Key capabilities: Scheduling Chart Records E-prescribing E-superbill Billing Monitor Best for: healthcare professionals that need a reliable solution for efficient electronic health record management.

iSmart EHR by WCH Service Bureau, is a web-based electronic health record system designed to streamline clinical documentation, billing, and practice management for healthcare providers. The user interface is notably intuitive, with a clean layout and specialty-specific templates that simplify charting and treatment planning. Navigation is straightforward, allowing users to move seamlessly between appointment scheduling, patient records, and billing modules. The system’s design emphasizes ease of use, making it particularly suitable for solo practitioners and mid-sized practices. Functionally, iSmart EHR offers a robust set of features that cover the full spectrum of clinical and administrative tasks. It includes electronic prescribing with built-in interaction checks, computerized provider order entry (CPOE), and a secure patient portal for 24-hour access to health information. One of its standout features is the e-superbill, which replaces traditional paper forms with a fast, efficient digital tool. The software also supports real-time eligibility checks and claims tracking, enhancing transparency and reducing administrative overhead. In terms of performance, iSmart EHR is optimized for speed and reliability.

Pros & Cons

What users like
  • +It is a modern, affordable, and easy-to-use software.
  • +The system is praised for efficiently managing patient data, billing, and scheduling in one location.
  • +Users report a streamlined and efficient hiring process with its features.
  • +The software is described as scalable, able to adapt to a growing practice's needs.
  • +It helps with accurate and efficient billing through its Electronic Superbill feature.
What users flag
  • Some users find the interface to be outdated.
  • Reporting capabilities and data collection are weak compared to competitors.
  • The system can be slow at times.
  • There is a steep learning curve for advanced features.
  • Limited third-party integrations.

Features

Key features

eSuperbill Generator – Replaces paper superbills with fast, digital claim creation.
Real-Time Eligibility Checks – Verifies insurance instantly to reduce billing delays.
Specialty-Specific Templates – Speeds up documentation with tailored clinical forms.
Electronic Prescribing (eRx) – Includes drug interaction alerts and refill tracking.
Secure Patient Portal – Offers 24/7 access to health records and communication.
Computerized Provider Order Entry (CPOE) – Streamlines lab and imaging orders digitally.

Additional features

Appointment Scheduling – Manages bookings and calendar views for providers and staff.
Claims Tracking Dashboard – Monitors billing status and reimbursement progress.
Integrated Practice Management System – Combines EMR with billing and admin tools.
HIPAA-Compliant Security – Ensures patient data protection and regulatory compliance.
Web-Based Access – Compatible across devices and operating systems via browser.
Free Eligibility Requests – Included with billing support to reduce overhead costs.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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