About KSS Call Manager
KSS Call Manager is a call management software from Kelmar Software Solutions designed for managing and recording calls. It includes call recording, call management, and call control features so users can effectively oversee their communication processes. This platform supports integration with existing systems, allowing for easier deployment within various environments. KSS Call Manager is particularly useful for organizations that require detailed call documentation and oversight. Key capabilities: call recording call management call control call integration user-friendly interface Best for: businesses that need reliable call tracking and management solutions.
KSS Call Manager Details
KSS Call Manager's In-App Market Place
Does KSS Call Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr), CNY (¥), INR (₹), BRL (R$), RUB (₽)
Pros & Cons
- • Seamless integration with existing phone systems for easy implementation
- • Advanced call routing capabilities for efficient call handling
- • Real-time monitoring and reporting to track performance and identify areas for improvement
- • Customizable call queues and IVR menus to enhance customer experience
- • CRM integration for a more personalized approach to customer interactions
- • Call recording and call whispering features for training and quality assurance purposes.
- • Limited integration capabilities with other software systems
- • Steep learning curve for new users, with lack of comprehensive training materials
- • Limited customization options for specific business needs
- • Occasional bugs and glitches that can disrupt operations
- • Limited reporting and analytics features, leading to difficulty in tracking performance metrics
KSS Call Manager's Support Options
Contact
+44 (0) 1606 814 651