Liberty Converse

0(0 reviews)

Software Status:Active

About Liberty Converse

Liberty Converse is a communication software from Netcall that provides a unified platform for customer engagement. It combines voice, chat, and video capabilities, so teams can communicate effectively across various channels. Additionally, it supports integrations with existing business tools to improve productivity and collaboration. Liberty Converse allows organizations to tailor their communication strategies to meet specific needs, thus improving customer interactions. Its user-friendly interface ensures ease of use for both employees and customers. Key capabilities: voice communication chat functions video conferencing integration options user management Best for: businesses that need a comprehensive solution for customer communication and engagement.

Liberty Converse Details

Vendor

Netcall

Year Launched

1996

Location

Bedford office Brickhill Drive, Suite 203, Bedford, England MK41 7PH, GB

Deployment

cloud

Training Options

documentation, videos, live online, in person

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Danish

Users

Manager, Team Leader, Customer Service Representative

Industries Served

Healthcare, Local Government, Housing, Insurance, Financial Services, Rail & Construction, Utilities, Retail & Consumer Goods

Liberty Converse's In-App Market Place

Does Liberty Converse have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), YEN (¥), CNY (¥)

Pros & Cons

• Reliable and easy to use: The system is dependable and user-friendly, with a simple interface.
• Excellent reporting and functionality: Offers robust reporting and meets a variety of telecommunication needs.
• Healthcare-focused: Designed specifically for the healthcare industry, unlike many competitors.
• Great customer support: Netcall provides knowledgeable and responsive support, project, and account managers.
• Smooth implementation: The setup process is typically seamless and efficient.

• High memory usage: Requires quarterly server power cycling due to high memory consumption.
• Limited data export: Some data fields are difficult to export to Power BI.
• Cost can be a barrier: Pricing, especially for certain licenses, can be expensive for some.