About LiveChat
LiveChat is a live chat software from LiveChat Software that supports real-time website assistance. It provides LiveChat AI, Product Tour, and Channels so businesses can improve customer interaction and drive sales. The software includes features tailored for ecommerce and B2B markets, allowing for smooth customer support and efficient sales processes. Additionally, LiveChat helps automate support and sales with AI chatbots, further improving team performance through built-in tools. Key capabilities: LiveChat AI Product Tour Customer Support Multi-channel availability Automated chat solutions Best for: businesses that need effective communication and support tools to engage customers and boost sales.
LiveChat Details
LiveChat's In-App Market Place
Does LiveChat have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
15
Mini Apps
KnowledgeBase for LiveChat
Facebook Messenger
WhatsApp Business
ChatBot
HelpDesk
Telegram for Business
Mailchimp
Google Analytics
HubSpot
Email Marketing
CRM
E-commerce
Analytics
Help Desk
CMS
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- User-friendly interface suitable for businesses of all sizes.
- Robust AI features enhance customer support efficiency.
- Extensive integration options streamline workflows.
- Comprehensive analytics provide valuable insights.
- Strong customer support available 24/7.
- Higher pricing compared to some competitors.
- Limited features in the Starter plan.
- Advanced features may require a learning curve.
- Some users report occasional performance issues.
- No free plan available; only a 14-day trial.
LiveChat's Support Options
Email Address
community@livechat.comDocumentation
https://platform.text.com/Community Forums
https://www.livechat.com/community/Chatbot
Available