About LiveDDM
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LiveDDM by The Doctor Company positions itself as an integrated diagnostic and practice-management tool tailored for dental clinics that rely heavily on imaging. At its core the product is built to simplify capture, viewing and archival of intraoral and extraoral images while tying those assets into appointment scheduling, patient records and treatment workflows. Key features typically promoted include a high-resolution image viewer, support for standard dental image formats, case management and reporting capabilities, and clinician-oriented tools for annotation and measurements — all intended to shorten the path from diagnosis to treatment planning. The user interface of LiveDDM is designed around clinical tasks rather than accounting dashboards. Clinicians usually encounter a central image viewer with quick-access tools for zoom, pan, contrast/brightness adjustment, annotation and linear/angular measurement. The appointment and patient-summary screens are commonly placed in adjacent panes so clinicians can flip between clinical images and notes without losing context.
Pros & Cons
- +It offers dedicated human support with dental industry experience.
- +The software enables a complete paperless transition with comprehensive charting.
- +It includes a robust, integrated payroll system.
- +The company provides expert services to convert data from other systems.
- +Users can achieve an immediate return on investment due to refined, long-used systems.
- −The software appears to be exclusively for dental practices, limiting its use for other medical fields.
- −Switching to a new system, even with assistance, can be a stressful process.
- −The emphasis on "Live Training" suggests a learning curve for new users.
- −It is based in Canada, which may imply a regional focus.
- −The extensive features and services could mean it is a premium-priced solution.
Features
Key features
- Human Support
- LiveDDM provides real human support agents with prior dental industry experience, ensuring effective communication and problem-solving without automated bots.
- Paperless Practice
- The software includes comprehensive charting abilities that enable a dental office to transition to a completely paperless environment.
- Integrated Payroll Reports
- The system has a built-in payroll function that handles fee splitting, hourly wages with a punch clock, and associate payments based on specific codes.
- Conversion Services
- The company offers expert conversion services to help new clients transition their existing practice management data to LiveDDM with minimal stress.
- Live Training
- LiveDDM provides live training programs tailored to different roles within a practice, such as office managers or front desk staff, to maximize knowledge and efficiency.
Additional features
- Human Support
- LiveDDM offers support from real people with dental industry experience, avoiding frustrating automated systems.
- Paperless Practice
- The software includes comprehensive charting tools to help offices go completely paperless.
- Commercial Grade Data Platform
- The system uses a robust, commercial-grade data platform for secure and reliable data management.
- Integrated Payroll Reports
- A built-in payroll system allows for fee splitting, hourly tracking with a punch clock, and associate payments.
- To Do List
- The software includes a feature for creating and managing a to-do list.
- 3rd Party Bridges
- The system has the ability to connect and integrate with other third-party software.
- Flexible Scheduler
- A flexible scheduling tool is included to manage appointments and staff time.
- Instant Terminal Messaging
- This feature allows for instant messaging between terminals within the practice.
- Security & Auditing
- The software has built-in features for security and auditing to protect practice data.
- Live Training
- LiveDDM offers various training programs for staff to improve their knowledge and use of the software.
- Conversion Services
- The company provides services to convert existing practice data from other systems to LiveDDM.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About LiveDDM
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LiveDDM Details
LiveDDM's In-App Market Place
Does LiveDDM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SEK (SEK), NOK (NOK), DKK (DKK), HKD (HK$), SGD (S$), NZD (NZ$)
Pros & Cons
- It offers dedicated human support with dental industry experience.
- The software enables a complete paperless transition with comprehensive charting.
- It includes a robust, integrated payroll system.
- The company provides expert services to convert data from other systems.
- Users can achieve an immediate return on investment due to refined, long-used systems.
- The software appears to be exclusively for dental practices, limiting its use for other medical fields.
- Switching to a new system, even with assistance, can be a stressful process.
- The emphasis on "Live Training" suggests a learning curve for new users.
- It is based in Canada, which may imply a regional focus.
- The extensive features and services could mean it is a premium-priced solution.
LiveDDM's Support Options
Email Address
info@liveddm.comContact
+1-877-671- (5483)LiveDDM's Alternatives
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