About LiveHelp
LiveHelp is a customer care and digital engagement suite from Sostanza that follows the entire customer journey. It provides omnichannel support via chat, ticketing, messaging, and intelligent agent technology so businesses can effectively engage with their customers across multiple platforms. LiveHelp includes tools such as LiveSuite, LiveChat, LiveTicket, LiveMessage, and GeniusAgents to facilitate comprehensive interactions and support. This platform allows organizations to manage customer inquiries efficiently and simplify communication channels. Key capabilities: LiveSuite LiveChat LiveTicket LiveMessage GeniusAgents Best for: businesses that need to improve customer engagement and support across various digital channels.
LiveHelp Details
LiveHelp's In-App Market Place
Does LiveHelp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Eur (€)
Pros & Cons
- Comprehensive omnichannel support.
- AI-powered automation to assist agents.
- Unified interface for managing all interactions.
- Real-time analytics for performance monitoring.
- Scalable to meet business growth.
- Implementation may require technical expertise.
- Limited information on mobile app availability.
- May require training for optimal use.
- Integration capabilities may vary based on existing systems