About Magic
Magic is a customer engagement software from Magic that helps local businesses get more reviews and rank higher on Google. It provides features such as webchat, inbox management, and customer communication tools so businesses can convert website visitors into sales. With Magic, businesses can manage all messaging channels from one inbox, communicate faster, and ultimately win more customers. The platform is designed to unify customer communications and improve online reputation management, making it easier for local businesses to navigate negative reviews. Key capabilities: webchat inbox management customer communication tools review generation reputation management Best for: local businesses that need to improve their online presence and increase customer retention.
Magic Details
Magic's In-App Market Place
Does Magic have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- Boosts Online Presence: Helps businesses rank higher on Google with automated review collection.
- Unified Messaging: Centralizes SMS, social media, and web chat in one inbox for faster responses.
- Text Marketing: Enables high-engagement SMS campaigns with templates and segmentation.
- Webchat Integration: Captures leads directly from websites, even after users leave.
- Mobile App: Allows business owners to manage everything on the go.
- Industry-Specific Solutions: Tailored for health, beauty, automotive, retail, and more.
- May Be Overwhelming for Small Businesses: Many features could be too much for very small operations or solo entrepreneurs.
- Requires Ongoing Management: Tools like review generation and SMS marketing need active usage and follow-up.