MatrixCare Home Health & Hospice logo

MatrixCare Home Health & Hospice

by Resmed · Since 1982
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ActiveAvailable globallyCloud
Quick facts
VendorResmed
Year launched1982
StatusActive
Location10900 Hampshire Avenue South, Suite 100, Bloomington, MN 55438, US
Countries servedGlobal
Languages17
Integrations
Free tier
Free trial
Contact salesYES

About MatrixCare Home Health & Hospice

MatrixCare Home Health & Hospice is a home health software platform from Resmed designed to improve hospice care through workflow-driven processes. It provides home health software, data and analytics, interoperability, regulatory compliance, and revenue cycle management so organizations can manage operations more effectively. This electronic health record (EHR) solution supports collaboration among care teams, ensuring compliance with regulatory requirements while simplifying financial processes. MatrixCare also includes reliable reporting tools for better decision-making and patient care management. Key capabilities: home health software data and analytics interoperability regulatory compliance revenue cycle management Best for: hospice care providers that need an integrated solution for managing patient information and workflow.

MatrixCare Home Health & Hospice, a key offering from ResMed, stands out as a powerful and comprehensive EHR solution designed to meet the complex needs of the post-acute care industry. Its primary strength lies in its all-encompassing platform, which provides an integrated solution for every aspect of a practice, from patient intake and clinical documentation to revenue cycle management and analytics. This cohesive approach helps agencies streamline their operations and eliminate the inefficiencies of using multiple, disjointed systems. A major advantage of the software is its focus on interoperability. By integrating with national networks like CommonWell Health Alliance, it facilitates a seamless exchange of patient data across different care settings. This not only improves care coordination but also helps agencies stay compliant with evolving data exchange regulations. The mobile point-of-care app is another standout feature, praised by clinicians for its ability to enable accurate and efficient documentation on the go, a critical need for field-based care. However, this extensive functionality comes with a significant trade-off: a steep learning curve and a high cost.

Pros & Cons

What users like
  • +It facilitates a seamless exchange of patient data across different care settings.
  • +Robust, all-in-one platform that handles clinical, financial, and operational needs
  • +Proactive in updating to meet new regulatory requirements
  • +Customizable reporting tools that provide deep insights into key metrics for business decisions.
What users flag
  • High Cost: The significant setup fees and ongoing monthly subscriptions can be prohibitive for smaller or startup agencies.
  • Complex and requires extensive training to use it effectively.
  • Getting the system configured and customized is a time-consuming and challenging process.
  • Occasional system slowdowns, especially during peak usage.

Features

Key features

Mobile Point-of-Care App
Allows clinicians to document patient information, take photos, and capture data offline and online, ensuring documentation is always up to date and accessible.
Robust Interoperability
Integrates with nationwide networks like CommonWell Health Alliance and Carequality, enabling seamless data exchange with hospitals and other healthcare providers.
Revenue Cycle Management (RCM)
Automates and streamlines the billing process, from claims management to payment posting, to improve cash flow and reduce administrative burdens.
Patient and Family Engagement
Offers tools like a patient portal, secure messaging, and video chat to keep patients and their families connected to the care team.
Embedded Analytics and Reporting
Provides customizable dashboards and reporting tools (MyAnalytics) to help agencies track key metrics, monitor performance, and ensure compliance.

Additional features

Intake and Admission
Streamlines the patient intake process by effectively exchanging information and conducting eligibility checks.
Clinical Management
Provides a point-of-care tool for efficient documentation, including voice-to-text functionality and alerts to ensure accuracy.
Patient and Family Engagement
Includes a built-in video chat solution, secure direct messaging, and a portal for clients to access their records.
Back Office Operations
Helps ensure clinicians submit complete and compliant documentation, reducing the quality assurance workload.
Revenue Cycle Management
Integrates point-of-care documentation directly into the billing process and automates eClaims submissions.
Referral Management
Simplifies the referral process through a physician portal that allows for digital signing and document sharing.
Medication Management
Automatically updates prescribed medications and reconciles medication lists through integrations with services like SureScripts.
Staff Tools
Includes GPS-monitored time cards and auto mileage calculation to help clinicians manage their travel and hours.
Regulatory Compliance
The system is designed to help agencies stay ahead of regulatory changes, with built-in guidance and logic-based questions to ensure documentation meets standards.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
17
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchItalianGermanChineseJapaneseKoreanTaiwaneseFinnishDanishDutchCzechSwedishPolishHindiArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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