Med USA CRM logo

Med USA CRM

by Med USA · Since 1979
No reviews yet
Active1+ countriesCloud
Quick facts
VendorMed USA
Year launched1979
StatusActive
Location9825 S 500 W, Sandy, UT, United States, Utah
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Med USA CRM

Med USA CRM is a customer relationship management software from Med USA that supports healthcare organizations in managing patient interactions. It provides features such as patient scheduling, communication tracking, and reporting tools so organizations can maintain efficient operations and improve patient engagement. The platform allows users to customize workflows, improving the management of patient data and interaction history. With its integration capabilities, Med USA CRM can connect with other healthcare systems to simplify data sharing and access. Key capabilities: patient scheduling communication tracking reporting tools workflow customization integration with other systems Best for: healthcare organizations that need to manage patient relationships and improve operational efficiency.

Med USA CRM is a comprehensive and highly adaptable revenue cycle management (RCM) and practice management platform designed to meet the diverse needs of healthcare providers, ranging from small physician offices to large hospital-based practices and billing companies. With over four decades of industry experience backing the software, Med USA CRM offers a robust suite of features aimed at streamlining billing, credentialing, and administrative workflows, which ultimately accelerates revenue cycles and improves financial transparency. Its core functionalities include charge posting, patient contact management, insurance reimbursement tracking, document imaging, and payer management—all essential tools that reduce administrative burdens and help medical practices optimize cash flow. A standout aspect of Med USA CRM is its integration of real-time analytics powered by Domo, which provides users with customizable reports and intuitive dashboards to monitor key performance indicators such as revenue, relative value units (RVUs), and patient outcomes. This level of insight empowers healthcare administrators to make more informed financial decisions and fine-tune operational strategies.

Pros & Cons

Pros
  • Scalable solutions for practices of all sizes.
  • Comprehensive billing, credentialing, and compliance services.
  • Cloud-based platform enables remote access and real-time updates.
  • Over 40 years of industry experience.
  • High client retention rate (97%).
Cons
  • Pricing not publicly available; requires direct inquiry.
  • Implementation may require significant time and resources.
  • Users may face a learning curve when adopting the system.
  • Limited offline functionality due to cloud dependency.
  • Customization options may not meet highly specialized practice needs.

Features

Key features

Comprehensive Revenue Cycle Management

End-to-end billing services including charge entry, payment posting, and EDI to optimize cash flow.

Provider Credentialing Assistance

Helps compile paperwork and complete applications for smooth credentialing.

Real-Time Analytics

Customizable cloud-based BI tools for financial and operational insights.

Integrated Practice Management

Scheduling, demographics, billing, claims submission, and reporting in one system.

Healthcare Compliance Support

Assists in maintaining HIPAA and regulatory compliance.

Additional features

Automated Eligibility Verification

Real-time patient insurance eligibility checks.

Integrated Payment Collection

Merchant services to simplify co-pay and payment processes.

Electronic Claims Submission

Daily claim submissions for timely reimbursement.

Denial Management

Follow-up on unpaid claims to reduce denials and improve cash flow.

Customizable Reporting

Tailored reports for financial and operational performance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD

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