mobi.Dispatch logo

mobi.Dispatch

by mobi. · Since 2010
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ActiveCloud
Quick facts
Vendormobi.
Year launched2010
StatusActive
LocationN/A
Countries servedN/A
Languages4
Integrations44+
Free tierNO
Free trialYES
Contact salesNO

About mobi.Dispatch

MobiWork is a cloud-based field service management software for businesses with mobile workforces. It provides tools for work order management, scheduling, dispatching, invoicing, and real-time tracking of field employees and assets.

MobiWork is a comprehensive field service management platform designed to connect office staff, field employees, and customers. It offers a suite of tools to manage the entire service lifecycle, from quoting and scheduling to dispatch, execution, invoicing, and reporting. The system is mobile-first, with dedicated apps for technicians to use in the field, and cloud-based for office administration. MobiWork offers three main subscription tiers—Starter, Advanced, and Premier—each adding more sophisticated features like route optimization, inventory management, and a customer portal. It supports a wide range of integrations with accounting, CRM, ERP, and payment systems. The platform is available in multiple languages and offers a 14-day free trial. Pricing is per-user, per-month, billed annually, with a one-time activation fee.

Pros & Cons

Pros
  • Comprehensive feature set covering the entire field service workflow.
  • Mobile-first design empowers technicians in the field.
  • Extensive library of pre-built integrations with popular business software.
  • Scalable pricing plans suitable for small to large businesses.
  • Offers a 14-day free trial to test the platform.
Cons
  • Many advanced features like route optimization and inventory management are restricted to the most expensive plan.
  • A one-time activation fee is required for all plans.
  • Pricing is based on annual prepayment, which may be a barrier for some businesses.

Features

Key features

Work Order Management

Create, assign, and track work orders from start to finish.

Scheduling and Dispatching

Assign jobs to technicians and manage schedules with a dispatch board.

Electronic Forms

Capture data in the field, including pictures and signatures, with customizable forms.

Invoicing and Payments

Generate invoices, manage progressive billing, and accept payments through integrations with Stripe and Clearent.

Customer and Prospect Management

Maintain a database of customers and leads.

Live Dashboards and Reporting

Monitor operations in real-time and generate automated reports for insights.

Mobile App

Provides field employees with a mobile-first application to manage their tasks.

Additional features

Quoting

Create and send quotes to potential customers.

Route Planning & Optimization

Plan the most efficient routes for field technicians (Premier plan).

Inventory Management

Track parts and materials in stock (Premier plan).

Asset & Equipment Management

Manage customer assets and equipment service history (Premier plan).

Time Tracking

Monitor employee work hours for accurate job costing and payroll.

Customer Portal

Allows customers to view service history and other information (Premier plan).

Telematics Integration

Connect with telematics providers like Motive and Verizon Connect for fleet data.

Offline Mode

Allows field workers to continue using the app without an internet connection (Premier plan).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 20/mo
per user · billed monthly · min 2 seats
  • Up to 5 users
  • Customers & Prospects
  • Quotes & Work Orders
  • Electronic Forms
  • Schedules & Dispatching
  • Invoices & Payments
  • QuickBooks Online & Sage One integration

Price per user per month, prepaid annually. $250 one-time activation fee.

Source: vendor pricing page →
Advanced
USD 40/mo
per user · billed monthly
  • Up to 15 users
  • Everything in Starter
  • Recurrent Services & Invoices
  • Time Tracking & Job Costing
  • SMS (Twilio)
  • Quickbooks Desktop integration
  • CRM (HubSpot, SalesForce) integration

Price per user per month, prepaid annually. $250 one-time activation fee.

Source: vendor pricing page →
Premier
USD 60/mo
per user · billed monthly
  • Unlimited users
  • Everything in Advanced
  • Inventory & Offline Projects
  • Route Planning & Optimization
  • Customer Portal
  • Assets / Equipment
  • ERP / Finance (Sage Intacct, Acumatica) integration

Price per user per month, prepaid annually. $250 one-time activation fee.

Source: vendor pricing page →

Countries & Languages

Countries served
4
Interface languages
1
Billing currencies

Interface languages

EnglishFrenchSpanishPortuguese

Billing currencies

🇺🇸USD

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