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Multiplatform Call Center Suite

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Software Status:Active

About Multiplatform Call Center Suite

Multiplatform Call Center Suite is a call center software from Telecorp that supports customer service operations across various platforms. It provides features such as call routing, reporting and analytics, and customer relationship management so organizations can efficiently manage customer interactions. The suite is designed to handle multiple communication channels including voice, chat, and email, ensuring comprehensive customer engagement. Additionally, it offers integration with popular CRM systems and customizable reporting options to meet specific business needs. Key capabilities: call routing reporting and analytics customer relationship management multi-channel support CRM integration Best for: organizations that need a comprehensive solution for managing customer service operations efficiently.

Multiplatform Call Center Suite Details

Vendor
Telecorp
Year Launched
1984
Location
United States
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
telecommunications, financial services, healthcare
Industries Served
Telecommunications, Healthcare, Financial Services, Retail, Customer Service
Tags
#callcentersoftware #qualitymonitoring #PBXintegration #telecommunicationsolutions #customersupport

Multiplatform Call Center Suite's In-App Market Place

Does Multiplatform Call Center Suite have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), INR (₹), RUB (₽), HKD (HK$), NOK (kr), MXN ($), ZAR (R), BRL (R$), TRY (₺), AED (د.إ)

Pros & Cons

  • Seamless integration with major PBX systems.
  • Reliable and easy-to-use interface.
  • Comprehensive reporting and quality monitoring features.
  • Scalable for businesses of all sizes.
  • Pricing information is available only upon request.
  • May require some initial training for complex features.

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