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MyCaseRecords

by Eccentex · Since 2009
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Active1+ countriesCloud
Quick facts
VendorEccentex
Year launched2009
StatusActive
LocationLos Angeles, USA
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialYES
Contact salesN/A

About MyCaseRecords

MyCaseRecords is a web-based case management system from Eccentex designed for substance abuse facilities. It provides client management, case assignment, and online agency scheduling so organizations can manage their operations effectively. This on-demand software also includes human resources tools and comprehensive reports and statistics for better decision-making. MyCaseRecords supports real-time updates, facilitating communication among staff and clients. The platform is built to offer a secure and user-friendly environment for managing complex case workflows. Key capabilities: client management case assignment online agency scheduling human resources reports and statistics Best for: substance abuse facilities that need efficient case management solutions.

MyCaseRecords is a web-based practice management software tailored for the behavioral health industry, with a strong emphasis on substance abuse treatment. Its primary goal is to provide a comprehensive, all-in-one solution that helps clinics move away from paper-based systems or outdated software. The user interface is consistently described as easy to use and simple to navigate, featuring a key "Counselor's EZ-ViewTM Dashboard" that offers an at-a-glance view of daily activities, schedules, and to-do lists. This design philosophy is central to the software's value proposition: allowing professionals to spend more time with clients and less on administrative tasks. The platform's core functionalities include client and case management, online scheduling, human resources, and the generation of reports and statistics. A particularly notable feature is the "Activity Form Manager," which includes a library of customizable agency forms for tasks like assessments, treatment plans, progress notes, and discharge summaries. This automation, particularly for forms like the Herdman Assessment, is a significant time-saver, generating narrative reports from interview questions and streamlining documentation.

Pros & Cons

Pros
  • Tailored specifically for behavioral health and substance-abuse treatment clinics.
  • Web-based SaaS platform accessible from anywhere with internet access.
  • Provides customizable agency forms and Activity Form Manager for flexibility.
  • Combines scheduling, HR, reporting, and documentation in one system.
  • Includes counselor dashboards and workflow automation to improve productivity.
Cons
  • Lack of publicly available details on integrations with other systems.
  • No mention of mobile apps or mobile-optimized functionality, which may limit accessibility.
  • Unclear product roadmap and frequency of software updates.
  • No mobile application or mobile-optimized interface mentioned.
  • Training resources are limited to demos and form libraries, lacking robust documentation.
  • No evidence of compliance certifications (e.g., HIPAA) shown on the site.

Features

Key features

Client Management

Centralized client records and profile management for behavioral health clients

Case Assignment

Assign and manage cases among counselors and staff

Online Agency Scheduling

Calendar and scheduling for appointments, group sessions, and staff

Activity Form Manager / Customizable Agency Forms

Build and customize agency forms (assessments, progress notes, discharge summaries)

Treatment Plan & Assessment Automation

Templates and workflows for treatment plans and assessments

Progress & Group Notes

Documenting individual and group session notes within the system

Reports and Statistics / Dashboard

Reporting tools and counselor/agency dashboards

Human Resources

Staff management features for agency HR needs

Workflow & Document Management

Workflow automation and document handling via the AppBase platform

Additional features

Client Management

Central client record storage and history

Case Assignment

Role-based case routing and assignment

Online Agency Scheduling

Appointment & group scheduling/calendar

Human Resources

Employee/staff records and management

Reports and Statistics

Built-in reporting and stats for program outcomes

Customizable Agency Forms

Form library and form builder for agency documents

Activity Form Manager

Create/manage activity forms for clients

Assessment

Assessment templates and tracking

Treatment Plan

Treatment plan templates and automation

Progress Notes

Individual progress note templates and storage

Group Notes

Group session note templates and tracking

Discharge Summary

Discharge documentation generator

Security & Compliance Controls

Secure Internet platform and compliance support

Demo / Training / Support Resources

Online demos, screenshots, training pages and 30-day free trial

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Herdman Assessment Form Only
USD 25/mo
billed monthly

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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