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Software Status:Active

About MyCaseRecords

MyCaseRecords is a web-based case management system from Eccentex designed for substance abuse facilities. It provides client management, case assignment, and online agency scheduling so organizations can manage their operations effectively. This on-demand software also includes human resources tools and comprehensive reports and statistics for better decision-making. MyCaseRecords supports real-time updates, facilitating communication among staff and clients. The platform is built to offer a secure and user-friendly environment for managing complex case workflows. Key capabilities: client management case assignment online agency scheduling human resources reports and statistics Best for: substance abuse facilities that need efficient case management solutions.

MyCaseRecords Details

Vendor
Eccentex
Year Launched
2009
Location
Los Angeles, USA
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
United States
Languages
English
Users
Behavioral health counselors, agency administrators, clinic staff — typically SMB clinics and treatment centers
Industries Served
Substance-abuse treatment centers, behavioral health clinics, counselors, and similar providers
Tags
Electronic Medical Records, MyCaseRecords

MyCaseRecords's In-App Market Place

Does MyCaseRecords have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Tailored specifically for behavioral health and substance-abuse treatment clinics.
  • Web-based SaaS platform accessible from anywhere with internet access.
  • Provides customizable agency forms and Activity Form Manager for flexibility.
  • Combines scheduling, HR, reporting, and documentation in one system.
  • Includes counselor dashboards and workflow automation to improve productivity.
  • Lack of publicly available details on integrations with other systems.
  • No mention of mobile apps or mobile-optimized functionality, which may limit accessibility.
  • Unclear product roadmap and frequency of software updates.
  • No mobile application or mobile-optimized interface mentioned.
  • Training resources are limited to demos and form libraries, lacking robust documentation.
  • No evidence of compliance certifications (e.g., HIPAA) shown on the site.

MyCaseRecords's Support Options

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