Newhotel Cloud PMS logo

Newhotel Cloud PMS

by Newhotel Software · Since 2012
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ActiveAvailable globally
Quick facts
VendorNewhotel Software
Year launched2012
StatusActive
LocationAv. Almirante Gago Coutinho, 70 1700-031, Lisboa – Portugal
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact sales

About Newhotel Cloud PMS

Newhotel Cloud Suite is a cloud-based software from Xn Hotel Systems that supports hotel management. It provides property management, booking engine, and revenue management tools so hotels can manage operations efficiently. The platform offers customizable reporting, guest relationship management, and multi-property functionality to cater to different hotel sizes and types. Users benefit from features that enable better oversight and control of hotel performance, as well as improved guest experiences. Key capabilities: property management booking engine revenue management customizable reporting multi-property functionality Best for: hotel operators that need comprehensive tools for managing their establishments.

Newhotel Cloud PMS is a comprehensive and intuitive hotel management system designed to streamline operations for hotels, resorts, inns, and multi-hotel groups. Built as a fully cloud-based platform, it allows hoteliers to manage all front-office operations from a single interactive panel, including reservations, check-ins, check-outs, invoicing, room assignments, and guest notifications. The system’s real-time dashboard and over 200 management reports provide actionable insights into occupancy, revenue, and guest behavior, enabling better operational decisions and strategic planning. One of the software’s standout features is its ability to integrate sales and revenue management seamlessly. With functionalities like rate management, dynamic pricing, derived rates, and channel-specific restrictions, Newhotel allows hotels to optimize revenue while maintaining control over inventory distribution. Additional modules, including Business Intelligence, Rate Shopper, Housekeeping, POS, and SPA & Wellness management, provide a holistic approach to hotel operations. Multi-hotel management features, such as centralized reservations, guest transfers, and consolidated reporting, make it particularly valuable for hotel chains or groups. The platform also emphasizes guest experience and engagement, offering online check-in, mobile solutions, digital menus, and personalized communication.

Pros & Cons

What users like
  • +Cloud-based PMS allows managing all hotel operations from a single interactive panel efficiently.
  • +Real-time dashboards and 200+ reports provide detailed insights into revenue and occupancy.
  • +Centralized multi-hotel management simplifies reservations, transfers, and guest history.
  • +Business Intelligence tools analyze guest behavior and preferences for better strategic decisions.
  • +Mobile and POS solutions improve operational efficiency for housekeeping, sales, and services.
What users flag
  • High reliance on internet connectivity could affect operations during network outages.
  • Advanced modules like RM and BI may be overwhelming for small independent hotels.
  • Multi-hotel management may be unnecessary for single-unit properties, adding extra cost.
  • Customization of some features may require additional configuration by the provider.
  • Automatic notifications and online check-in may be confusing for some guests initially

Features

Key features

Cloud PMS
Fully cloud-based, multi-browser system for managing all hotel operations efficiently.
Front-Office Management
Handle reservations, check-ins, check-outs, invoicing, and room assignments from one panel.
Dashboard & Reports
Real-time, interactive dashboard with over 200 management reports and key performance indicators.
Revenue Management
Automated rate alerts and dynamic pricing to maximize hotel revenue.
Channel Manager
Manage all sales channels and OTAs in one platform with real-time updates.
Guest Experience
Online check-in, personalized emails, mobile solutions, and loyalty management.
Multi-Hotel Management
Centralized reservations, guest transfers, and consolidated availability planning.
Business Intelligence
Detailed analysis of guest behavior, revenue, and operational performance.
Housekeeping & Maintenance
Efficient management of cleaning schedules and maintenance tasks.
Booking Engine
Maximize direct sales through the hotel website with packages and derived rates.

Additional features

Reservations Management
Manage all reservations, including group and corporate bookings.
Check-in & Check-out
Automate guest arrival and departure processes.
Invoicing & Billing
Issue, print, and email invoices with multiple options.
Room Assignment
Assign rooms manually or automatically, including for group bookings.
Notifications
Send automated messages to guests about bookings or updates.
Posting Transactions
Manage accounts receivable and payable efficiently.
Forecast Booking
Analyze occupancy and forecast demand for better planning.
Flexibility in Pricing
Apply dynamic pricing, rate restrictions, and stop-sales rules.
Booking Transfers
Transfer reservations between hotels or across units in a group.
Centralized Guest History
Maintain a single ID for guests across multiple properties.
Rate & Contract Management
Control rates, contracts, and corporate agreements centrally.
Business Intelligence
Identify consumption patterns and guest preferences to improve profitability.
Revenue Management
Set and manage pricing strategies with automated alerts.
Rate Shopper
Monitor competitors’ prices and room types in real time.
Point of Sale
Manage all hotel POS operations with integrated PMS connection.
Inventory Management
Full control over stock, kitchen, and other resources.
Event Management
Sell and manage events efficiently.
Ledger Accounts
Track revenue and expenses for accurate financial management.
SPA & Wellness Management
Specialized solutions for wellness operations.
Kitchen Monitor
Improve productivity and customer service in food operations.
Consolidated Availability
Optimize room availability across multiple units.
Early Booking Options
Create offers and packages for advanced reservations.
Restrictions for Guests
Apply rules for children, taxes, fees, and other special conditions.
Mobile Solutions
Housekeeping apps, POS mobile, and guest-facing mobile features.
Digital Menu
Enable digital ordering for enhanced guest experience.
Online Surveys
Collect guest feedback through online satisfaction surveys.
Website CMS
Build and manage hotel websites without coding knowledge.
Online Check-in
Automate check-in to save guests’ time and streamline operations.
Up-selling Services
Promote additional services to increase Average Guest Revenue.
Payment Management
Handle all payment methods efficiently.
24/7 Support
Access a dedicated, highly specialized support team anytime.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇭🇰HKD

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