About NobelBiz Voice Carrier Network

NobelBiz Voice Carrier Network is a VoIP telecommunications software from NobelBiz that provides high-quality voice solutions for contact centers. It combines AI-powered Conversational Agent, Inbound Voice Interactions, and Outbound Voice Interactions so agents can manage calls efficiently. The platform supports Omnichannel Customer Engagement and uses NobelBiz Omni+ infrastructure to ensure reliability and performance. This service is designed to facilitate effective communication for contact centers, helping them achieve peak operational efficiency. With a focus on voice quality, the NobelBiz Voice Carrier Network is adaptable to various contact center needs. Key capabilities: AI-powered Conversational Agent Inbound Voice Interactions Outbound Voice Interactions Omnichannel Customer Engagement NobelBiz Omni+ Infrastructure Best for: contact centers that need reliable and high-quality voice services.

NobelBiz Voice Carrier Network Details

Vendor
NobelBiz
Year Launched
2005
Location
1507 Carey Avenue, Suite 4 Cheyenne, WY 82001
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Auto Dialer, Contact Center Quality Assurance, Contact Center, Live Chat, Workforce Management, Telephony, Speech Analytics
Industries Served
Overview of verticals, Lead Generation, Business Process Outsourcing, Collections, Sales & Telemarketing, Customer Service, Fundraising & Charity
Tags
Live Chat Software. NobelBiz Voice Carrier Network

NobelBiz Voice Carrier Network's In-App Market Place

Does NobelBiz Voice Carrier Network have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • 1. Designed specifically for contact centers: claims better uptime, connection rates, call quality, and service compared to general VoIP providers.
  • 2. High availability: 99.999% uptime guaranteed.
  • 3. Multiple redundancies to avoid dropped calls.
  • 4. Worldwide coverage with 650+ interconnected carriers.
  • 5. Easy to set up and use.
  • 6. No long-term contracts or minimum spending requirements.
  • 7. Secure and compliant with PCI DSS, SOC2 Type II, STIR/SHAKEN, and TCPA.
  • 8. Features: built-in IVR tools, routing capabilities, caller ID management, and compliance tools.
  • 1. Pricing is not readily available.
  • 2. Limited information on features beyond basic call routing and IVR.
  • 3. Relies on self-reported data (uptime, quality).

NobelBiz Voice Carrier Network's Support Options

Email Address

info@nobelbiz.com

Chatbot

Available

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