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Novocall

by Novocall - Novocall · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorNovocall - Novocall
Year launched2017
StatusActive
Location71 Ayer Rajah Crescent, Singapore, Singapore
Countries servedGlobal
Languages1
Integrations10+
Free tier
Free trial
Contact sales

About Novocall

Novocall is a business phone system from Novocall that helps capture website leads, automate cold call campaigns, and track inbound calls to their marketing source. It provides click-to-call, appointment scheduling, and WhatsApp automation so businesses can convert more inbound leads. With Novocall, users can automate sales processes, schedule high-quality calls, and shorten the sales cycle, contributing to increased lead conversion rates. The system has been utilized by businesses to improve their call handling and boost inbound leads significantly. Key capabilities: click-to-call appointment scheduling WhatsApp automation automate sales processes track inbound calls Best for: SMBs that need a comprehensive solution for managing leads and improving communication efficiency.

Novocall by Novocall is a robust call tracking and recording software designed to streamline inside sales operations. One of its standout features is the ability to track and record calls, providing valuable insights into customer behavior and helping teams optimize their sales strategies. The user interface of Novocall is intuitive and user-friendly, with a clean design that enhances the overall user experience. Navigation is smooth, and the layout is well-organized, making it easy for users to access the tools and features they need. The core functionalities of Novocall set it apart from its competitors. The software offers innovative solutions for call tracking and recording, allowing sales teams to monitor their calls effectively and improve their performance. Novocall also provides detailed analytics and reports, enabling users to analyze call data and make data-driven decisions. In terms of performance, Novocall excels in speed, efficiency, and reliability. It performs well even when managing large datasets or complex operations, ensuring that users can rely on it for their day-to-day sales activities.

Pros & Cons

What users like
  • +Ease of Use: User-friendly interface that simplifies call management.
  • +Effective Lead Conversion: Tools designed to convert website visitors into sales calls.
  • +Comprehensive Scheduling: Integration with calendars to avoid scheduling conflicts.
  • +Multi-Platform Communication: Ability to engage with customers via WhatsApp.
  • +Robust Support: Responsive customer service to assist with setup and troubleshooting.
What users flag
  • Limited In-App Marketplace: Does not offer an in-app marketplace for additional features.
  • No Mini Apps: Lacks smaller applications or features within the software.
  • Limited Language Support: Available only in English, which may not suit all users.

Features

Key features

Click-to-Call
Allows website visitors to initiate calls directly, enhancing lead conversion.
Appointment Scheduling
Integrates with calendars to schedule calls at convenient times.
WhatsApp Automation
Enables communication with customers via WhatsApp.
Lead Routing
Directs calls to the appropriate sales representative based on predefined criteria.
Facebook Lead Callbacks
Facilitates callback requests directly from Facebook lead forms.

Additional features

Click-to-Call
Embed a widget on your website to allow visitors to request calls instantly.
Appointment Scheduling
Syncs with Google and Outlook calendars to schedule calls without conflicts.
WhatsApp Automation
Communicate with customers on their preferred messaging platform.
Lead Routing
Automatically assigns calls to the right team member based on language, location, and availability.
Facebook Lead Callbacks
Capture leads from Facebook ads and schedule callbacks seamlessly.
Instant Lead Form
Create callbacks from any contact form on your website.
TimeSync
Schedule high-quality calls with leads using automated reminders.
Call Tracking
Monitor and analyze call data to optimize marketing campaigns.
Integrations
Connects with tools like HubSpot, Google Analytics, Slack, and Zapier.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Team

USD 119

Business

USD 279

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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