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Software Status:Active

About Okendo

Okendo is a customer marketing platform from Okendo that helps businesses access growth opportunities and increase customer loyalty. It provides social proof that converts, insights for better customer experiences, and points & rewards for repeat purchases so brands can turn shoppers into superfans. This platform is designed for Shopify's fastest-growing merchants and includes features that scale word-of-mouth, match shoppers with products they love, and build real trust with customers. By facilitating customer advocacy and maximizing customer lifetime value (CLTV), Okendo supports businesses in creating lasting relationships with their customers. Key capabilities: social proof customer insights brand advocacy product matching reward systems Best for: eCommerce businesses that need to improve customer engagement and loyalty.

Okendo Details

Vendor
Okendo
Year Launched
2016
Location
333 George St, Level 5, Sydney, New South Wales 2000, AU
Deployment
cloud
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English
Users
Customers, Marketing Managers, E-commerce Managers, Small Business Owners, Customer Support Representatives
Industries Served
Ecommerce, Retail, Fashion, Beauty, Home Decor, Electronics, Health and Wellness, Sports and Fitness, Food and Beverage, Travel
Tags
Customer reviews, UGC, social proof, loyalty program, referrals, post‑purchase surveys

Okendo's In-App Market Place

Does Okendo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Best-in-class review collection + UGC
  • Unified customer marketing platform — central data hub
  • Rich ecosystem of integrations
  • Scalable ordering-based pricing
  • Excellent customer support and onboarding
  • Expensive jump for features like Klaviyo sync
  • Limited review submission form customization
  • Time zone delays in support
  • Revisiting typed responses can be lost if navigating off
  • Only English supported

Okendo's Support Options

Email Address

hello@okendo.io

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