OmniSocial Engaged logo

OmniSocial Engaged

by Mzinga · Since 2006
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorMzinga
Year launched2006
StatusActive
LocationSan Francisco, United States
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesNO

About OmniSocial Engaged

OmniSocial Engaged is a SaaS social engagement platform by Mzinga. It is designed for marketing, employee collaboration, and customer support, featuring user-generated content management, gamification, and social analytics.

OmniSocial Engaged, developed by Mzinga, is a software-as-a-service (SaaS) platform focused on social engagement. It serves multiple business functions including marketing, internal employee collaboration, and customer support. The platform's core capabilities include managing user-generated content, applying gamification to boost interaction, and providing social analytics for performance tracking. It is designed to support various community types, such as brand-centric, enthusiast, and customer support forums. The vendor indicates the platform is scalable, supporting millions of users, and offers a free trial. However, as the product information is primarily found on a third-party presentation site and the official domain appears defunct, its current status and availability are uncertain.

Pros & Cons

Pros
  • Designed for multiple use cases including marketing, employee collaboration, and customer support.
  • Includes features like gamification and social analytics to drive engagement.
  • Supports various community types such as enthusiast, support, and brand communities.
  • A free trial was offered to allow users to test the platform.
Cons
  • The official product website appears to be defunct, suggesting the product is no longer available.
  • Information is primarily available through an old presentation, making it difficult to verify current features.

Features

Key features

User-Generated Content Management

Enables communities to create and manage their own content.

Gamification

Incorporates game-like elements to drive user engagement and participation.

Social Analytics

Provides tools to measure and analyze social media performance and community interaction.

Flexible Deployment

Offers various deployment options to suit different business needs.

Community Support

Facilitates the creation of support communities for customer service.

Additional features

Enthusiast Communities

Supports the development of communities around specific interests or brands.

Brand Communities

Helps build and manage communities focused on a company's brand.

Employee Collaboration

Provides tools for internal teams to collaborate and communicate effectively.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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