Open Dental logo

Open Dental

by Open Dental Software · Since 2003
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorOpen Dental Software
Year launched2003
StatusActive
Location3275 Marietta St SE Salem, OR 97317
Countries servedGlobal
Languages4
IntegrationsN/A
Free tierN/A
Free trialYES
Contact salesYES

About Open Dental

Open Dental is a dental practice management software from Open Dental Software that supports various functionalities for dental offices. It combines electronic prescriptions, a graphical tooth chart, and trial version access so practices can manage patient care and operations efficiently. The software includes over 100 bridges to other programs, connections to more than 20 clearinghouses, and options for both native integrations and third-party services. These features help dental offices simplify their workflow and improve patient management. Key capabilities: electronic prescriptions graphical tooth chart trial version access multiple third-party integrations extensive compatibility with clearinghouses Best for: dental practices that need comprehensive management solutions.

Open Dental by Open Dental Software is a versatile and robust dental practice management software tailored to meet the operational and clinical needs of dental offices of all sizes. Originally developed as an open-source solution, Open Dental has matured into a highly flexible and feature-rich platform that supports everything from patient scheduling and billing to clinical charting and treatment planning. Its primary purpose is to streamline workflows and enhance productivity in dental practices, while also providing tools that improve patient communication and administrative efficiency. Key features include electronic charting, digital imaging, e-services like online appointments and texting, claims management, patient portals, and detailed reporting functions. Its open-source foundation also enables a high degree of customization, making it a favored choice for practices that seek control over how their software evolves with their needs. The user interface of Open Dental prioritizes function and accessibility. It may not have the modern aesthetics of some newer cloud-only competitors, but it compensates with a highly intuitive layout.

Pros & Cons

Pros
  • Highly Customizable: Allows extensive tailoring to fit unique practice workflows.
  • Feature-Rich: Comprehensive tools for all aspects of dental practice management.
  • Strong Integrations: Connects with many third-party software and clearinghouses.
  • Active Community: Large user base provides peer support and resources.
Cons
  • Learning Curve: Can be complex to learn due to its vast features and customization options.
  • Outdated UI: Some users find the user interface clunky or less modern.
  • Support Varies: While support is available, some users report occasional inconsistencies in response times or issue resolution.
  • No Multi-Window (Reported by some): Some users mention difficulty opening multiple windows simultaneously.

Features

Key features

Affordability & Customization

Provides a comprehensive solution at a competitive price, highly customizable to fit various practice needs.

Packed with Features

Offers a vast array of functionalities out-of-the-box.

eServices Bundle

A suite of internet-based services designed to boost efficiency, enhance patient communication, and automate tasks (e.g., Patient Portal, Web Sched, Integrated Texting, Automated Messaging).

Interoperability & Bridges

Extensive ability to connect with hundreds of other dental programs, imaging software, and over 20 clearinghouses, offering significant flexibility.

Rapid Release Cycle

Regular updates and new versions are released frequently, ensuring continuous improvement and new features.

Community Support

Strong community involvement through user forums and a Facebook group.

Additional features

Comprehensive Practice Management

Manages all aspects of a dental office, from patient records to billing and scheduling, suitable for any practice size.

Highly Customizable

Allows extensive modification to fit the specific workflows and needs of individual dental practices.

Affordable Price

Positions itself as a cost-effective solution for dental practice management.

Electronic Prescriptions (eRx)

Enables efficient and secure electronic prescribing of medications, integrating with services like DoseSpot.

Graphical Tooth Chart (3D)

Provides a visual, interactive 3D tooth chart to display patient dentition, existing conditions, and treatment over time.

Built-in, Graphic, and User Queries

Offers powerful data querying tools, from pre-defined reports to custom queries for in-depth analysis.

Integrated Email

Allows for direct email communication within the software for patient and practice correspondence.

Interoperable with Other Software

Boasts extensive compatibility, with hundreds of "bridges" to various third-party dental programs (e.g., imaging, specialized software).

20+ Clearinghouse Integrations

Connects with over 20 electronic dental claim clearinghouses for streamlined insurance claim submission.

Native Payment Integrations

Supports direct integration with various payment processors for seamless patient payment collection.

Discount Plans Management

Tools to set up and manage in-house patient discount plans.

Data Conversions (from 200+ PMS)

Offers services to migrate existing patient and practice data from a wide range of other dental practice management systems.

Sheet Design Service

Provides a service to help practices customize or design their own patient forms, consent sheets, and other documents.

Custom Query Writing Service

Offers assistance to create specific, tailored data queries for unique reporting needs.

Replication Support

Facilitates data synchronization across multiple locations or servers for distributed practices.

Incident Support

Provides assistance for specific technical issues or problems encountered by users.

eServices Bundle

A package of web-based tools designed to boost efficiency and patient engagement, often available at a bundled discount.

Patient Portal

A secure online portal allowing patients to access their health information, view appointments, make payments, and communicate with the practice.

Payment Portal

A dedicated online portal for patients to conveniently make payments to the practice.

Web Forms

Enables patients to complete and submit medical history forms, consent forms, and other documents online, with data directly flowing into Open Dental.

Web Sched (Online Scheduling)

A suite of online scheduling tools including Web Sched Recall (for existing patients due for recall), Web Sched ASAP (to fill last-minute openings), Web Sched Existing Patient, and Web Sched New Patient (for initial bookings).

Secure Email

Facilitates sending encrypted and secure email communications to patients and other healthcare providers.

Integrated Texting

Allows for two-way text messaging with patients directly from the software, for individual or batch communications.

Automated Messaging

Sends automated messages like appointment reminders, confirmations, thank-you notes, and recall notifications via text or email.

ODMobile

A mobile application that allows users to view schedules, edit appointments, engage in 2-way texting, and send prescriptions on the go.

ODTouch

A tablet-based interface for easy navigation and interaction with patient appointments.

eClipboard

Enables patients to check in, sign forms, complete questionnaires, and even take their picture using a tablet device at the office, with data syncing instantly.

Message-to-Pay

Streamlines the payment process by allowing practices to send payment requests directly via messages.

Microsoft .NET Framework

The underlying software framework ensuring stability and performance.

Modern Database Management System

Utilizes contemporary database technology for fast and reliable data handling.

Rapid Release Cycle

Features frequent software updates and new version releases (e.g., Version 25.1, 25.2 beta) introducing new features and improvements.

User Forums

An active online community forum where users can ask questions, share tips, and get support from peers.

User Newsletter

Provides regular updates, company announcements, new feature highlights, and tips for users.

Open Dental Users Facebook Group

A social media community for users to connect and share information.

Webinars (Pre-recorded)

Access to pre-recorded online seminars and tutorials for self-paced learning and training.

Customer Announcements

Regular updates and warnings about software functionalities, required updates, and compatibility with third-party vendors.

Trial Version

Offers a free trial version for potential users to evaluate the software.

Order System

Provides a direct way to purchase the software.

Comprehensive Documentation

Extensive online documentation and manuals for user reference.

Developers Section

Resources for developers interested in integrating with or customizing Open Dental.

Multi-Clinic Support

Features designed to manage and consolidate data from multiple dental clinic locations.

Family Module

Allows for efficient management of patient information, insurance plans, and relationships within family groups.

Account Module

Manages all financial transactions including patient payments, insurance claims, adjustments, and statements.

Treatment Plan Module

Enables the creation, prioritization, presentation, and management of patient treatment plans and pre-authorizations.

Chart Module

Provides tools for charting existing conditions, creating detailed clinical notes, generating prescriptions, and managing medical information.

Imaging Module

Allows for storing scanned documents, X-rays, and direct capture from compatible imaging sensors.

Manage Module

Handles non-patient specific administrative functions like time clock, batch claim processing, backups, and receiving ERAs.

Arrivals (part of eConfirmations)

Helps manage patient arrivals and waiting room flow, often integrated with confirmation processes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
4
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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