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About PARTH

PARTH is a network management software from Aria Telecom Solutions that supports efficient monitoring and control of telecom networks. It provides real-time analytics, incident management, and reporting features so users can quickly identify and resolve network issues. The software allows for comprehensive visibility into network performance, helping teams maintain optimal service levels. Additionally, PARTH can integrate with existing infrastructure to improve operational efficiency. Key capabilities: real-time analytics incident management reporting tools integration support user-friendly interface Best for: telecom operators that need effective monitoring and management of their network infrastructure.

PARTH Details

Vendor
Aria Telecom Solutions
Year Launched
2003
Location
CS 40, 3rd Floor, Ansal Plaza, Sec - 1, Vaishali, Ghaziabad, UP - 201010
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Designed for housing society, corporates, customer care, small call centers, helplines, institutional campuses, share brokers, hospitals, telemarketing businesses, and more.
Industries Served
Communication Industry, BPO & KPO Solutions, Financial Services, Helpline Services, Banking, Hospitality & Travel, Call Center, Software for Retail Industry, Housing Societies, Corporates, Customer Care, Small Call Centers, Help Lines, Institutional Campuses, SMEs.
Tags
Call Center, Fasttrack Technologies, Customer service, Communication, Management, Reporting, Analytics

PARTH's In-App Market Place

Does PARTH have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$), RUB (₽), KRW (₩), SEK (kr), CHF (Fr), NZD ($), SGD ($), HKD ($)

Pros & Cons

  • User-Friendly: Many reviewers describe PARTH as very user-friendly and easy to use.
  • Comprehensive Features: PARTH offers a wide range of features, including IP PBX, ACD, recording, predictive dialing, IVRS, and CRM, fulfilling various organizational requirements.
  • Reporting Features: Reporting functionalities are highlighted as very important and user-friendly, providing valuable insights into call center activity.
  • CRM Integration: Integration with other CRM systems is reported as easy.
  • Standalone Appliance Functionality: The appliance can be used for various standalone functions like telephone recording, IVRS, OBD IVRS, and conference bridging.
  • Trunk Connectivity: Supports various trunk types, including ISDN PRI, Analog CO, SIP, and GSM.
  • Performance/Speed: Some reviewers mentioned that the system could perform a little faster, especially with back-to-back calls where lag can occur.
  • AMC (Annual Maintenance Contract) Charges: One reviewer suggested that AMC charges could be lower.
  • Setup and Installation Time: One reviewer mentioned that setup and installation time can be a bit longer due to the need for thorough installation.
  • Limited Customization (Old Review): One older review mentioned a desire for more internal customization options that clients could manage themselves.
  • Specific Connections/International Use (Old Review): Another older review stated that the high price for complete software with specific connections is not recommended for users working with countries outside of the US. (This might not be relevant anymore, but it's important to consider.)

PARTH's Support Options

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