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Software Status:Active

About PatientComms

PatientComms is a patient engagement software from Dataphiles that focuses on improving communication and care for dental practices. It offers branded SMS, patient engagement tools, and digital patient forms so dental offices can improve patient interaction and simplify administrative processes. The software includes features that facilitate online booking and payments, alongside customizable dental websites to establish a strong online presence. PatientComms is designed to cater to the specific needs of dental practitioners looking to improve patient use and operational efficiency. Key capabilities: Branded SMS Patient Engagement Digital Patient Forms Online Booking & Payments Dental Websites Best for: dental practices that need to boost patient engagement and simplify communication with their clients.

PatientComms Details

Vendor
Dataphiles
Year Launched
2000
Location
25 Crossgate Otley Leeds LS21 1BE
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese.
Users
Dentists, Office Managers, Dental Hygienists, Dental Assistants, Patients
Industries Served
Dental, Healthcare
Tags
Patient Communications, SMS Messaging, Appointment Reminders, Appointment Recall, Patient Surveys, Friends & Family Test, Health Campaign Messaging, Hybrid Mail, Facebook Messenger, Practice Management, Dentistry, Dental, General Practice, Physiotherapy, After Care, Telecommunications, Text Messaging, and Attendance Optimisation

PatientComms's In-App Market Place

Does PatientComms have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), SGD (S$), HKD (HK$), SEK (kr), NOK (kr), DKK (kr), ZAR (R), INR (₹), AED (د.إ), SAR (ر.س), BRL (R$), MXN ($)

Pros & Cons

  • Streamlines patient communication process
  • Improves patient engagement and satisfaction
  • Reduces no-shows and cancellations
  • Increases appointment adherence
  • Enhances practice efficiency
  • Limited customization options for patient communications
  • Steep learning curve for staff members to effectively utilize all features
  • Reliance on internet connection for sending messages may lead to delays or disruption in communication with patients

PatientComms's Support Options

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