PatientComms logo

PatientComms

by Dataphiles · Since 2000
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ActiveAvailable globallyCloud
Quick facts
VendorDataphiles
Year launched2000
StatusActive
Location25 Crossgate Otley Leeds LS21 1BE
Countries servedGlobal
Languages7
Integrations1+
Free tier
Free trial
Contact salesYES

About PatientComms

PatientComms is a patient engagement software from Dataphiles that focuses on improving communication and care for dental practices. It offers branded SMS, patient engagement tools, and digital patient forms so dental offices can improve patient interaction and simplify administrative processes. The software includes features that facilitate online booking and payments, alongside customizable dental websites to establish a strong online presence. PatientComms is designed to cater to the specific needs of dental practitioners looking to improve patient use and operational efficiency. Key capabilities: Branded SMS Patient Engagement Digital Patient Forms Online Booking & Payments Dental Websites Best for: dental practices that need to boost patient engagement and simplify communication with their clients.

PatientComms is a comprehensive patient engagement software tailored specifically for dental practices. One of its standout features is the ability to streamline communication with patients through automated appointment reminders, treatment plans, and follow-up messages, ultimately improving patient satisfaction and retention rates. The software also offers customizable forms and surveys to gather feedback and enhance the overall patient experience. The user interface of PatientComms is intuitive and user-friendly, making it easy for dental staff to navigate and utilize its various features. The design elements are clean and modern, enhancing the overall user experience. Additionally, the software provides helpful prompts and notifications to guide users through different processes, ensuring efficiency and accuracy in patient communications. What sets PatientComms apart from its competitors is its focus on personalized patient engagement. The software allows dental practices to send targeted messages based on patient preferences and treatment history, creating a more personalized and engaging experience for patients. This level of customization helps practices build stronger relationships with their patients, leading to improved outcomes and increased patient retention.

Pros & Cons

What users like
  • +Streamlines patient communication process
  • +Improves patient engagement and satisfaction
  • +Reduces no-shows and cancellations
  • +Increases appointment adherence
  • +Enhances practice efficiency
What users flag
  • Limited customization options for patient communications
  • Steep learning curve for staff members to effectively utilize all features
  • Reliance on internet connection for sending messages may lead to delays or disruption in communication with patients

Features

Key features

Branded SMS Messaging
Sends text messages with verified sender ID and brand logo to increase trust and response rates.
Automated Appointment Reminders
Multi-channel (SMS, email, voice) reminders reduce no-shows and improve attendance.
Recall Management
Automatically schedules and follows up with patients due for checkups or treatment.
Digital Patient Forms
Online medical history, consent, and NHS forms with direct PMS integration for seamless updates.
Online Booking & Payments
24/7 patient access to schedule appointments, make prepayments, and track via Google Analytics.
Dental Website Services
Custom mobile-friendly, SEO-optimized websites designed for patient engagement and compliance.

Additional features

Dental Website Services
Custom mobile-friendly, SEO-optimized websites designed for patient engagement and compliance.
Marketing Campaign Tools
Send bulk messages, run promotions, and manage patient outreach via email and SMS.
Patient Feedback Collection
Collect and analyze feedback via automated surveys (e.g., NHS Friends and Family Test).
Developer API (Patient Communication Gateway)
Provides integration options for third-party tools and partner platforms.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortuguese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇮🇳INR🇦🇪AED🇸🇦SAR🇧🇷BRL🇲🇽MXN

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