About PBXware
PBXware is a unified communications platform from Bicom Systems that provides flexible and scalable communication solutions. It combines reliable voice communication services, security and protection features, and user-friendly UC apps so businesses can effectively manage their communication needs. PBXware is available in four different editions and can be deployed in the cloud, on-premise, or in a hybrid setup, making it suitable for various business sizes. Additionally, it offers a customizable interface to support collaboration among teams. Key capabilities: voice communication security environment feature-rich interface tailored solutions multiple deployment options Best for: businesses that need a reliable, scalable communication system.
PBXware Details
PBXware's In-App Market Place
Does PBXware have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN (Mex$)
Pros & Cons
- Comprehensive Unified Communications (UC): Integrates various communication channels (voice, video, IM, fax) into a single platform, simplifying communication management.
- Scalability and Flexibility: Offers multi-tenant capabilities and easy extension management, accommodating businesses of all sizes and growth trajectories.
- Customization and Branding: Provides tailored solutions and white-label branding options for resellers, allowing for personalized offerings.
- CRM Integrations: Seamlessly integrates with popular CRM systems, enhancing customer relationship management and sales processes.
- Omnichannel Communication: Supports multiple communication channels (phone, email, social media, live chat), providing customers with flexible communication options.
- Advanced Call Management: Offers dynamic call routing and real-time monitoring, improving call handling efficiency and customer experience.
- Collaboration Tools: Includes features like audio conferencing, instant messaging, and screen sharing, fostering team collaboration and productivity.
- Complexity: The wide range of features and deployment options might present a learning curve for some users.
- Potential Integration Challenges: While it integrates with many CRMs, specific configurations or customizations might be required for seamless operation.
- Reliance on Network Infrastructure: Both hosted and on-premise deployments rely on a stable and reliable network connection. On-premise especially requires robust in-house IT infrastructure.
- Vendor Lock-in (Potential): Depending on the chosen deployment method and integrations, switching to a different PBX system in the future might require some effort.
- Limited Information on Pricing: The website focuses on features and benefits but doesn't provide detailed pricing information, requiring potential customers to contact sales.