About Point of Success
Point of Success is a point of sale software from Inborne Technology designed for the hospitality industry. It provides features such as inventory management, sales reporting, and customer relationship management so businesses can efficiently track sales and manage customer interactions. Point of Success allows users to customize their menus and offers integrated payment processing for smooth transactions. Additionally, it supports staff scheduling and payroll management to simplify operations. This software is suitable for restaurants, bars, and other food service establishments looking for a comprehensive solution to manage their sales and operations. Key capabilities: inventory management sales reporting customer relationship management payment processing staff scheduling Best for: hospitality businesses that need effective sales tracking and customer management.
Point of Success is a robust and highly customizable point-of-sale (POS) system designed specifically for restaurants, cafés, bars, pizzerias, and multi-location food businesses. It emphasizes speed, reliability, and ease of use, enabling staff to quickly enter and track orders while reducing training time and payroll costs. The software combines an intuitive interface with powerful operational capabilities, including order entry, delivery management, table service features, loyalty and rewards programs, and business reporting. Point of Success supports specialized menus, happy hour pricing, multi-location management, and complex order flows, allowing operators to maintain full control over menu layouts, pricing structures, and customer interactions. Its order tracking, customer database, and house account features enhance efficiency and security, while integrated credit card processing simplifies payment management. The system is compatible with both desktops and tablets running Windows OS and allows users to bring their own hardware or purchase pre-configured devices. Additional features, such as online video training, menu customization, and delivery management, ensure that businesses can optimize operations, improve customer experience, and scale easily.
Pros & Cons
- +POS provides reliable, professional support and listens to individual business needs.
- +Customer service is hands-on, responsive, and understands restaurant operations well.
- +Easy to install, intuitive, and staff can quickly learn system usage.
- +Supports small and medium restaurants effectively with a simple front-end interface.
- +System integrates well with business operations, improving efficiency and workflow.
- +Ongoing updates ensure features remain relevant and meet evolving restaurant needs.
- −Some advanced features may require additional guidance or onboarding for staff.
- −Occasional issues may need to wait for forthcoming software updates.
- −Not every integration may be immediately available or fully customized.
- −Smaller restaurants may not use all advanced features immediately.
- −Initial setup may require careful attention to optimize system performance.
Features
Key features
- Order Entry – Streamlined order input for table service, delivery, or counter service, reducing errors and payroll costs.
- Order Tracking – View all open, closed, or future orders with quick access to detailed order information.
- Menu Builder – Fully customizable menu layouts for complex and multi-location operations.
- Delivery Management – Track orders, assign drivers, and manage delivery operations efficiently.
- Loyalty and Rewards – Implement points-based programs to increase customer retention and repeat purchases.
- Business Reporting – Access over 70 reports including financial, production, and marketing metrics for informed decisions.
- Integrated Credit Card Processing – Simplified payment handling with transparent pricing and dual-rate options.
Additional features
- Order Entry – Fast and intuitive order input with minimized training time for staff.
- Order Tracking – Ticket lists provide real-time visibility for current, future, or closed orders.
- Efficient and User-Friendly – Automates customer data retention to speed service and reduce payroll.
- Security and Theft Prevention – Assign tills to individual staff, secure key functions, and prevent unauthorized access.
- Works on Desktop and Tablet – Compatible with Windows OS, supports touchscreen and traditional input devices.
- Customer Database – Store demographics, multiple contact numbers, and order history for better service.
- Business Reporting – Over 70 reports covering daily operations, finances, marketing, and production metrics.
- House Accounts – Bill select customers periodically and manage credit limits securely.
- Specialized Features for Bars and Restaurants – Includes happy hour pricing, split bills, tax-inclusive pricing, and bar tab printing.
- Table Service Features – Assign orders by table or guest number, split items, and manage course timing efficiently.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Point of Success
Point of Success is a point of sale software from Inborne Technology designed for the hospitality industry. It provides features such as inventory management, sales reporting, and customer relationship management so businesses can efficiently track sales and manage customer interactions. Point of Success allows users to customize their menus and offers integrated payment processing for smooth transactions. Additionally, it supports staff scheduling and payroll management to simplify operations. This software is suitable for restaurants, bars, and other food service establishments looking for a comprehensive solution to manage their sales and operations. Key capabilities: inventory management sales reporting customer relationship management payment processing staff scheduling Best for: hospitality businesses that need effective sales tracking and customer management.
Point of Success Details
Point of Success's In-App Market Place
Does Point of Success have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr), CNY (¥), SEK (kr), INR (₹), SGD ($), NZD ($), HKD ($)
Pros & Cons
- POS provides reliable, professional support and listens to individual business needs.
- Customer service is hands-on, responsive, and understands restaurant operations well.
- Easy to install, intuitive, and staff can quickly learn system usage.
- Supports small and medium restaurants effectively with a simple front-end interface.
- System integrates well with business operations, improving efficiency and workflow.
- Ongoing updates ensure features remain relevant and meet evolving restaurant needs.
- Some advanced features may require additional guidance or onboarding for staff.
- Occasional issues may need to wait for forthcoming software updates.
- Not every integration may be immediately available or fully customized.
- Smaller restaurants may not use all advanced features immediately.
- Initial setup may require careful attention to optimize system performance.
Point of Success's Support Options
Email Address
support@inborne.comContact
+1 (480) 497-4004Community Forums
https://www.pointofsuccess.com/customer-forms/Point of Success's Alternatives
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