PrimeCare EHR logo

PrimeCare EHR

by DSP Consultancy · Since 2012
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Active1+ countriesCloud
Quick facts
VendorDSP Consultancy
Year launched2012
StatusActive
LocationBeklo Bet, Garad Mall, 5th floor, Addis Ababa, Ethiopia
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About PrimeCare EHR

PrimeCare EHR is an electronic health record software from DSP Consultancy that provides comprehensive patient management solutions. It combines clinical documentation, patient scheduling, and billing functions so healthcare providers can manage their workflows efficiently. The software supports customizable templates and reliable reporting tools to meet the specific needs of medical practices. PrimeCare EHR is designed to facilitate improved patient care and operational efficiency in varied healthcare environments. Key capabilities: clinical documentation patient scheduling billing management reporting tools customizable templates Best for: healthcare providers that need an integrated solution for managing patient records and administrative tasks.

PrimeCare EHR has emerged as a robust enterprise-grade healthcare system that effectively addresses the operational and clinical challenges facing hospitals and clinics across Ethiopia and the wider East African region. Designed as a full lifecycle Electronic Health Record solution, it centralizes patient data while integrating laboratory, pharmacy, scheduling, and asset management into a single cohesive platform. Its interface balances information density with clarity, using tabbed navigation and a smart timeline that allows clinicians to move through patient histories, lab results, and current vitals without interrupting consultations. Functionally, PrimeCare stands out through its modular flexibility, particularly with PrimeChart, which improves appointment scheduling by showing real-time doctor availability, and a Laboratory Information System that automates workflows while feeding results directly into patient records. The inclusion of an Asset Management System further supports hospital operations by tracking critical equipment, a feature often missing in comparable systems. Performance is a major strength, with a scalable architecture capable of managing millions of records at sub-second speeds and redundant infrastructure that ensures continuous uptime in high-pressure clinical environments.

Pros & Cons

What users like
  • +High performance architecture delivers sub second response times even when handling massive clinical datasets
  • +PrimeChart mobile application empowers patients and significantly improves overall healthcare experience
What users flag
  • Asset management module may feel excessive for very small clinics with simple operational needs.
  • Pricing information is not publicly available, which may make budgeting and evaluation more difficult.

Features

Key features

HL7 Interoperability
Enables seamless and secure electronic exchange of patient information between different healthcare providers and international medical systems.
Integrated PrimeChart Portal
Provides a unified patient-doctor interface for real-time appointment booking, calendar management, and automated consultation reminders.
Role-Based Access Control
Protects sensitive medical data by restricting system views and editing permissions based on specific staff roles (Doctor, Nurse, Pharmacist, Admin).
Sub-Second Response Architecture
Specifically engineered to maintain high-speed performance while managing large-scale databases with millions of patient records.
Multi-Modality Lab Routine Automation
Automates end-to-end laboratory workflows, including sample tracking, modality scheduling, and direct result entry into the patient’s EHR.
Comprehensive Assets Tracker
Features a dedicated module for managing high-value medical equipment, ensuring preventive maintenance and equipment lifecycle tracking.

Additional features

Patient Registration
Digitizes the initial enrollment process for new patients, capturing vital demographic and insurance information electronically.
Appointment Management
A central scheduling engine that coordinates doctor availability across web and mobile platforms to prevent double-bookings.
Electronic Medical Records (EMR)
A paperless repository for tracking patient histories, clinical notes, treatment plans, and diagnostic summaries.
Laboratory Information System (LIS)
Automates daily routines of a diagnostic lab, from sample collection to the electronic generation of reports.
Pharmacy Management System (PMS)
Streamlines pharmacy operations by automating inventory tracking, procurement orders, and prescription dispensing.
Inventory & Store Automation
Tracks the consumption of medical consumables and alerts administrators to low stock levels or nearing expiration dates.
Bed Management
Provides real-time visibility into ward occupancy and bed availability for effective inpatient admission and discharge planning.
Inpatient & Outpatient Management
Coordinates the different workflows for long-term admissions versus walk-in consultations and follow-up visits.
Billing and Invoicing
Automates the financial cycle by generating electronic bills, handling insurance claims, and processing payments at the point of care.
Policy Management
Digitally maintains and reports on institutional compliance rules and government healthcare regulations to ensure administrative safety.
Asset Management (AMS)
Tracks maintenance schedules and location for all physical assets, from hospital beds to complex imaging machines.
Smart Notifications
Triggers automated SMS or email reminders to reduce "no-shows" and keep patients informed of their upcoming medical appointments.
Revenue Cycle Management
Provides advanced financial tools for tracking hospital revenue, managing debts, and auditing financial growth across departments.
Multi-Platform Mobile Access
Offers full system functionality through responsive web interfaces and dedicated Android/iOS applications for mobile care.
Physician Management
Maintains detailed records of medical staff credentials, consultation schedules, and professional performance metrics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Ethiopia

Interface languages

English

Billing currencies

🇺🇸USD

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