About ProProfs Chat
ProProfs Chat is a live chat software from ProProfs that provides instant website support. It includes features such as real-time chat, customer engagement analytics, and integration with CRM tools to help businesses improve customer interactions. This platform allows companies to offer 24/7 support, boost sales, and improve customer satisfaction through effective communication. ProProfs Chat can be installed easily on websites and eCommerce platforms to facilitate immediate assistance. Key capabilities: real-time chat customer engagement analytics CRM integration easy installation 24/7 support Best for: businesses that need to improve customer service and sales through live chat.
ProProfs Chat Details
ProProfs Chat's In-App Market Place
Does ProProfs Chat have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Fast, responsive, and feature-rich interface
- Enhances customer service and website interactivity
- Saves chat history and records website activity
- Good and fast customer support
- Effective in building customer trust
- No major missing features reported by some users
- Long setup time for some users
- Communication clarity issues during support chats
- Static user experience without active engagement
- Some reviews refer to “Live2Support,” causing brand confusion