Qualifacts Insync logo

Qualifacts Insync

by Qualifacts · Since 2000
No reviews yet
Active1+ countriesCloud
Quick facts
VendorQualifacts
Year launched2000
StatusActive
Location315 Deaderick St, Suite 2300, Nashville, Tennessee 37238, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Qualifacts Insync

Qualifacts Insync is an EMR and practice management software from Qualifacts that is configured especially for small and mid-size behavioral health practices. It provides features such as Customer Hub, Marketplace, Platform Logins, Client Portal, and Telehealth so that practices can efficiently manage their operations and improve patient engagement. This software is designed to grow with the agency, ensuring it meets evolving needs. The Client Portal facilitates communication between providers and clients, while Telehealth capabilities allow for remote services. Key capabilities: Customer Hub Marketplace Platform Logins Client Portal Telehealth Best for: behavioral health practices that need a comprehensive solution for electronic health records and practice management.

Qualifacts InSync is a powerful and specialized Electronic Health Record (EHR) solution that has carved out a strong reputation for its focus on the behavioral health and human services market. The software's core value proposition is its highly integrated, all-in-one platform, which seamlessly combines clinical documentation, practice management, and a robust revenue cycle management (RCM) system. This comprehensive approach is a significant advantage for agencies seeking to streamline their entire workflow and manage all patient-related information in a single, unified system. The software’s specialization in behavioral health is evident in its features, such as group session scheduling and specialized assessment tools, which are tailored to the unique needs of the industry. A major selling point for InSync is its user-friendly interface. Many users report that the system is intuitive and easy to navigate, which helps reduce the learning curve for new staff and improves overall productivity. The software's billing and RCM capabilities are also a major strength. By automating tasks like claims management and eligibility verification, InSync helps agencies improve their financial health and reduce the administrative burden on staff.

Pros & Cons

What users like
  • +Highly specialized for behavioral health
  • +Intuitive and easy-to-navigate interface
  • +Robust billing and revenue cycle management
  • +Excellent customer support
  • +The client portal and secure messaging features are great
What users flag
  • Reporting capabilities is not so robust
  • Some parts are super technical which require more research and support from their tech team.
  • It does not integrate well with other software

Features

Key features

Integrated Behavioral Health EHR
InSync is an all-in-one platform that combines clinical documentation, practice management, and a robust revenue cycle management (RCM) system into a single solution.
Qualifacts iQ AI Assistant
This AI solution is specifically designed for behavioral healthcare. It can automate clinical documentation by generating properly formatted notes (DAP, BIRP, Progress Notes, etc.) from session transcripts, significantly reducing administrative burden.
Comprehensive Telehealth and Virtual Care
The software includes a HIPAA-compliant, built-in telehealth platform that supports both one-on-one and group video appointments, along with automated appointment reminders and secure messaging.
Robust Revenue Cycle Management
InSync automates key billing tasks, including claims management, insurance eligibility verification, and electronic payments, helping to streamline financial operations and improve cash flow.
Configurable and Customizable Workflows
The software allows for a high degree of customization, enabling practices to tailor workflows and documentation to their specific needs and comply with different program or payer requirements.

Additional features

Client Engagement
Client portal, secure messaging, and automated reminders to improve communication and reduce no-shows.
Clinical Documentation
Tools for efficient and accurate charting, customizable templates, and built-in assessments and outcomes tracking.
Scheduling and Intake
Simplify scheduling for staff and clients, with options for self-scheduling through the patient portal.
E-Prescribing
Functionality for electronic prescription of medications and medication management with alerts and warnings.
Business Intelligence
Data analytics and reporting tools for tracking clinical, financial, and operational metrics.
Compliance Tracking
Built-in features to ensure compliance with industry standards and regulations like HIPAA.
Interoperability
Core interoperability features and a robust API (Qualifacts OneQ integration layer) to facilitate data exchange with other systems.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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