QwikDial logo
0(0 reviews)
Software Status:Active

About QwikDial

QwikDial is a telecommunications software from DAKCS that helps businesses manage their calling operations effectively. It provides features such as predictive dialing, campaign management, and performance reporting so organizations can improve their communication processes. With over 40 years of use, DAKCS has developed reliable software solutions designed to address significant challenges in business operations. QwikDial is equipped to support a wide range of functionalities, ensuring users can adapt to changing requirements. Key capabilities: predictive dialing campaign management performance reporting real-time analytics call monitoring Best for: enterprises that need effective management of their outbound calling campaigns.

QwikDial Details

Vendor
DAKCS
Year Launched
1981
Location
529 25th St. Suite 200, Ogden, Utah 84401
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Manager, Supervisor, Agent
Industries Served
Healthcare, Education, Finance, Retail
Tags
accounts receivable management software, debt collection software, predictive dialing software, cloud based predictive dialing, onsite consulting, authenticated e-signature solutions, payment portal solutions, and credit and risk scoring

QwikDial's In-App Market Place

Does QwikDial have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), MXN (Mex$), CNY (¥)

Pros & Cons

  • 1. Predictive dialing increases efficiency in high-volume call environments.
  • 2. Debt collection management features tailored for financial organizations.
  • 3. VoIP support for cost-effective communication solutions.
  • 4. Real-time reporting offers actionable insights into call center performance.
  • 5. Automated call reminders help maintain follow-up on critical tasks.
  • 1. Primarily geared towards the debt collection industry, which may limit use for other types of call centers.
  • 2. Some features may require technical setup or expertise to fully implement.
  • 3. Limited language options might make it harder for non-English-speaking users.
  • 4. Advanced features may require a more comprehensive training program.

QwikDial's Support Options

QwikDial's Alternatives