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Radiance Commerce

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About Radiance Commerce

Radiance Commerce is a commerce software platform from Radiance Commerce that supports online retail operations. It combines inventory management, order processing, and customer relationship management so businesses can effectively manage their sales channels. With features that allow for real-time tracking of inventory levels, automated order fulfillment, and integrated customer support tools, it helps businesses maintain efficient operations and improve customer satisfaction. Additionally, the platform offers analytics and reporting capabilities for better decision-making. Key capabilities: inventory management order processing customer relationship management analytics reporting Best for: retailers that need to manage online sales and customer interactions effectively.

Radiance Commerce Details

Vendor
Radiance Commerce
Year Launched
Location
Radiance Info Tech 123 Main Street Los Angeles, CA 90001 USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean
Users
Customer Success Manager, Sales Representative, Customer Support Agent, E-commerce Manager, Marketing Specialist
Industries Served
Customer Success, Customer Engagement, Customer Service, Customer Support, Live Chat, SMS Marketing
Tags
Customer Success, Customer Engagement, Customer Service, Customer Support, Live Chat, SMS Marketing

Radiance Commerce's In-App Market Place

Does Radiance Commerce have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

2

Mini Apps

1. Live Chat - Provides real-time chat support for customers visiting your online store.

2. SMS Marketing - Allows you to send promotional messages and updates to customers via text message.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), AED (د.إ), CHF (CHF), SGD (S$), HKD (HK$), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr)

Pros & Cons

  • Helps in maximizing customer engagement through live chat and SMS marketing
  • Provides efficient customer support services
  • Enables businesses to communicate with customers in real-time
  • Improves customer satisfaction and loyalty
  • Increases conversion rates by delivering personalized messages to customers
  • Streamlines customer interactions and enhances the overall customer experience
  • Limited customization options for live chat interface
  • Lack of advanced reporting features for analyzing customer interactions
  • Limited integrations with other software platforms
  • No option for automated personalized responses
  • Slow response times from customer support team

Radiance Commerce's Support Options

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