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Regal

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About Regal

Regal is a software platform from Regal Voice that provides a marketplace for shopping software, hardware, and services. It combines product browsing, technology categorization, and vendor information so users can easily find solutions that meet their business needs. The platform supports an extensive range of IBM products and services, allowing for a simplified shopping use tailored to various technological requirements. Users can explore options by specific categories, ensuring they find the best deals available. Key capabilities: product browsing technology categorization vendor information pricing comparisons user reviews Best for: businesses and IT professionals that need to source software and hardware solutions efficiently.

Regal Details

Vendor
Regal Voice
Year Launched
Location
IBM Headquarters 1 New Orchard Road Armonk, NY 10504 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Call Center Manager, Customer Service Representative, Sales Representative, Marketing Coordinator, Telecommunications Specialist
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Center, Call Recording, Contact Center, Conversational AI Platform, Marketing Automation, Mobile Marketing, Telephony, Sales Enablement, SMS Marketing.

Regal's In-App Market Place

Does Regal have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. IBM Watson Assistant - A conversational AI platform that allows businesses to create chatbots for better customer service and support.

2. IBM Watson Marketing Automation - A marketing automation tool that helps businesses create personalized marketing campaigns for their customers.

3. IBM Watson Mobile Marketing - A mobile marketing tool that allows businesses to create and send targeted mobile messages to their customers.

4. IBM Watson Sales Enablement - A sales enablement tool that provides sales teams with the necessary resources and tools to close more deals.

5. IBM Watson SMS Marketing - An SMS marketing tool that allows businesses to send targeted SMS messages to their customers for better customer engagement.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), KRW (₩), INR (₹), BRL (R$).

Pros & Cons

  • Advanced call recording capabilities for monitoring and analyzing customer interactions
  • Conversational AI platform enhances customer service through automated responses
  • Marketing automation tools for targeted outreach and customer engagement
  • Mobile marketing features to reach customers on-the-go
  • Telephony integration for seamless communication channels
  • Sales enablement tools to boost productivity and performance
  • SMS marketing functionality for direct messaging to customers.
  • Some users have reported that the interface can be overwhelming and difficult to navigate
  • Limited customization options for certain features
  • Occasional glitches or bugs that can disrupt workflow
  • High price point compared to similar products on the market
  • Steeper learning curve for new users who are not familiar with IBM software systems

Regal's Support Options

Regal's Alternatives