Remote eye logo

Remote eye

by Wideum · Since 2017
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorWideum
Year launched2017
StatusActive
LocationParc Tecnològic BCN Activa, Carrer de Marie Curie, 8-14, 08042 Barcelona, Spain
Countries servedGlobal
Languages5
Integrations1+
Free tier
Free trial
Contact sales

About Remote eye

Remote Eye is a monitoring software from Wideum that provides insights into remote locations. It offers features such as real-time video streaming, alerts for anomalies, and remote access to device settings so users can monitor their properties effectively. This software supports various camera models and includes data storage options for historical footage. Remote Eye is designed for businesses or individuals needing reliable surveillance solutions for remote areas or specific locations. The platform's user-friendly interface allows for easy navigation and quick setup, making it accessible for users with varying technical expertise. Key capabilities: real-time monitoring anomaly detection alerts remote access cloud storage options multi-device compatibility Best for: businesses and individuals that need to monitor remote locations effectively.

Remote Eye is an advanced platform for remote support and collaboration that combines augmented reality (AR) and artificial intelligence (AI) to provide businesses with high-quality, real-time technical assistance capabilities. This software is designed for organizations that require on-demand support for on-site technicians, especially in complex industries like manufacturing, healthcare, and aerospace, where minimizing downtime is essential. One of Remote Eye’s strongest points is its user interface, which is intuitive and clean, making it easy to navigate for users of all technical abilities. The interface layout is both modern and functional, ensuring that even technicians with minimal digital experience can use the tool effectively. This accessibility is crucial in high-pressure, real-time situations where every second matters, making Remote Eye particularly attractive for diverse teams in demanding fields. Remote Eye is packed with features that enhance its functionality and set it apart from other remote support tools. The real-time video and audio capabilities allow seamless communication between the on-site technician and the remote expert, ensuring that both parties can effectively collaborate without misunderstanding.

Pros & Cons

What users like
  • +Compared to the market competition, Remote Eye offers a highly user-friendly environment.
  • +Provides quality connection, which enhances the user experience.
  • +The ability to remotely guide the Vuzix M400 smart glass wearer by pausing the video and adding annotations on the image is very useful
What users flag
  • No significant weak points were mentioned, but some improvement areas include analytics and reporting, such as providing key statistics for the last 30 days.
  • It can be somewhat difficult to invite someone who does not have the app installed

Features

Key features

Remote Assistance
Provides real-time remote assistance to users.
Visual Assistance
Enables experts to guide users through tasks visually.
Voice Translation
Supports simultaneous translation of voice conversations.
Text Messaging
Allows for text-based communication with translation.
Image Recognition
Recognizes text, digital counters, QR codes, and barcodes.
Security
Ensures secure communication and data protection.

Additional features

Remote Assistance
Provides real-time remote assistance to users.
Visual Assistance
Enables experts to guide users through tasks visually.
Voice Translation
Supports simultaneous translation of voice conversations.
Text Messaging
Allows for text-based communication with translation.
Image Recognition
Recognizes text, digital counters, QR codes, and barcodes.
Security
Ensures secure communication and data protection.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
18
Billing currencies

Interface languages

EnglishSpanishFrenchItalianDeutsch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇲🇽MXN🇸🇬SGD🇭🇰HKD🇳🇿NZD🇸🇪SEK🇷🇺RUB🇰🇷KRW🇿🇦ZAR🇧🇷BRL

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