Remote Operator

RemoteOperator is a cloud-based remote access and desktop control solution developed by Intercom Corporation, a Japanese software company. Its RemoteOperator Zaitaku product is designed to help employees work remotely by securely accessing and controlling their office computers from home, coworking spaces, or other locations. It allows users to operate their workplace computers as though they were physically present in the office, providing access to company applications, files, emails, shared folders, and internal business systems. One of its major advantages is that it does not require a VPN installation, making deployment easier for organisations. Its key features include remote desktop control, secure file transfer, clipboard sharing, multi-monitor support, remote computer restart and shutdown, Wake-on-LAN, and automatic reconnection after network interruptions. Security features include TLS encryption, two-factor authentication, IP and MAC address restrictions, black-screen protection, automatic screen locking, and configurable password policies. Administrators can monitor employee activity through connection histories, usage statistics, screen recordings, and CSV reports. They can also establish user groups, assign access permissions, restrict connection times, and control which devices employees can access.