Retamo logo

Retamo

by Retamo Software · Since 2020
No reviews yet
Active1+ countriesCloud
Quick facts
VendorRetamo Software
Year launched2020
StatusActive
LocationIn der Spöck 10, Offenburg, Baden-Württemberg 77656, DE
Countries served1+
Languages1
Integrations1+
Free tier
Free trialYES
Contact salesYES

About Retamo

Retamo is a reputation management software from Retamo Software designed to monitor, generate, and analyze online customer reviews for businesses. It provides resources for review portals, a simple sign-up process, and a 14-day free trial period without requiring payment information, making it easy for businesses to start using the platform. This allows companies to improve their online reputation and visibility effectively. Users can track their review status, gain insights into customer feedback, and manage their online presence with ease. Key capabilities: review monitoring detailed analytics easy sign-up 14-day free trial no payment required Best for: businesses that need to manage their online reputation and visibility.

Retamo is a comprehensive software solution designed to streamline review management for businesses of all sizes. One of its standout features is its ability to collect, analyze, and act on customer feedback in real-time, enabling companies to make data-driven decisions that enhance their overall reputation and customer experience. The user interface of Retamo is sleek, intuitive, and user-friendly, making it easy for users to navigate through the various features and functionalities. The design elements are well-thought-out, with clear visuals and intuitive controls that enhance the overall user experience. Users can easily customize dashboards, set up automated alerts, and track key metrics with ease. What sets Retamo apart from its competitors are its advanced analytics capabilities and reporting tools. The software can analyze large datasets quickly and efficiently, providing valuable insights into customer sentiment, trends, and performance metrics. This allows businesses to proactively address issues, improve customer satisfaction, and ultimately boost their reputation. In terms of performance, Retamo excels in speed, efficiency, and reliability, even when managing large volumes of data or complex operations.

Pros & Cons

What users like
  • +User-friendly interface with a clean and intuitive design
  • +Comprehensive monitoring across multiple review platforms
  • +Effective tools for generating and sharing positive reviews
  • +Detailed analytics and competitor benchmarking
  • +Responsive customer support
What users flag
  • No mobile applications for on-the-go access
  • Advanced features are only available in higher-tier plans
  • Absence of an in-app marketplace for third-party integrations

Features

Key features

Review Monitoring
Track customer reviews across over 50 platforms, including Google, Facebook, TripAdvisor, and Yelp.
Review Generation
Create campaigns to encourage satisfied customers to leave positive reviews via email, QR codes, or direct website links.
Review Marketing
Share positive reviews on social media platforms like LinkedIn, Twitter, and XING, or embed them on your website using widgets.

Additional features

Review Analytics
Analyze and compare your company's performance with competitors using key metrics and benchmarking tools.
Net Promoter Score (NPS)
Assess customer loyalty and satisfaction through NPS surveys integrated into campaigns.
Customizable Profile Pages
Create SEO-optimized landing pages to showcase aggregated reviews.
Notifications
Receive alerts for new reviews to respond promptly and manage your online reputation effectively.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

EUR 19

Business

EUR 49

Premium

EUR 129

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Germany

Interface languages

German

Billing currencies

🇪🇺EUR

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