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RevenueWell

by RevenueWell · Since 2010
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Active1+ countriesCloud
Quick facts
VendorRevenueWell
Year launched2010
StatusActive
Location2275 Half Day Rd Suite 337 Bannockburn, IL 60015
Countries served1+
Languages1
Integrations12+
Free tier
Free trial
Contact sales

About RevenueWell

RevenueWell is a patient communication software from RevenueWell that focuses on dental marketing and practice management. It combines automated marketing tasks, AI-driven patient engagement, and tools to reduce no-shows and cancellations so dental practices can improve productivity and patient connection. RevenueWell helps practices eliminate manual processes and disjointed tools while fostering consistent patient engagement. The platform also addresses patients’ perceptions of the practice to improve overall satisfaction. Key capabilities: automated marketing AI receptionist patient communication no-show reduction practice management Best for: dental practices that need to improve patient engagement and simplify operational tasks.

RevenueWell is an all-in-one dental patient-engagement platform built to attract, schedule, remind, and communicate with patients while streamlining front-office work. Core tools include online scheduling, automated reminders, two-way texting (Messenger), digital forms, payments, a patient portal, and an integrated VoIP phone system with screen-pop of patient details. Together they reduce no-shows, speed intake, and centralize communication for single and multi-location practices. The interface is clean and task-oriented: a left-hand navigation surfaces Messenger, scheduling, forms, and reports, while patient profiles consolidate demographics, appointments, balances, and a call/video button. The companion mobile app lets teams view schedules, text patients, and update info on the go—useful for after-hours triage or remote work. Functionally, RevenueWell distinguishes itself with deep PMS integrations (Dentrix, Dentrix Ascend, Eaglesoft, Open Dental) and optional modules like insurance verification that pair payer-portal data with clearinghouses to return eligibility in seconds. The platform supports secure file sharing, transaction histories, text-to-pay, and portal-based bill pay, so patients can self-serve from reminders through payment.

Pros & Cons

What users like
  • +1. Ease of Use: The platform is relatively simple to set up, navigate, and customize, making it accessible for both tech-savvy and non-technical staff.
  • +2. Strong Integration with Eaglesoft: RevenueWell integrates smoothly with Eaglesoft practice management software, streamlining workflows and reducing duplicate data entry.
  • +3. Effective Patient Communication: The ability to send personalized texts, appointment reminders, and campaigns helps maintain patient engagement and reduces no-shows.
  • +4. Customizable Features: Offices can tailor messages, campaigns, and communications to fit their needs, enhancing branding and patient experience.
  • +5. Remote Access Capability: Staff can use the software from home, allowing for flexibility in managing appointments and communications outside the office.
What users flag
  • 1. Poor Customer Service: Multiple reports mention slow or unhelpful support, unresolved technical issues, and long wait times for assistance.
  • 2. Limited Mobile App Functionality: The mobile app does not allow calls, and certain key features are only accessible on the desktop version.
  • 3. Missing or Paid-Only Features: Functions like electronic forms and online bill pay require additional fees, and patient self-scheduling is still unavailable.
  • 4. System Reliability Issues: Occasional outages disrupt messaging and recall reminders, affecting patient communication.
  • 5. Clunky Dashboard Navigation: Accessing all relevant patient information often requires switching between screens, slowing down daily workflows.

Features

Key features

1. Online Scheduling
Lets patients book appointments 24/7 while staff can control availability and approvals, with full PMS integration.
2. Automated Appointment Reminders & Confirmations
Sends text, email, or phone reminders to reduce no-shows and lessen front desk workload.
3. Patient Portal with Document & Payment Management
A secure HIPAA-compliant portal where patients can access history, upload documents, pay bills, and complete forms.
4. Two-Way Text Messaging (Messenger)
Allows real-time communication between the office and patients, with all conversations saved in patient profiles.
5. RevenueWell Phone (VoIP System with Screen Pop)
Integrated phone system that displays patient details instantly during calls, improving service efficiency.

Additional features

1. Customer History / Patient Profile
Stores comprehensive patient data including communications, billing, and treatment history.
2. Customizable Templates
Editable templates for campaigns, forms, and messages to match practice branding.
3. Data Synchronization
Keeps patient information updated automatically by syncing with the practice management system.
4. Electronic Payments
Allows patients to make secure online payments with transaction tracking.
5. Forms Management / Web Forms
Enables digital form creation, sending, and receiving to streamline patient intake.
6. Insurance Eligibility Verification
Confirms patient coverage directly from the platform to avoid claim denials.
7. Live Chat / Team Chat
Facilitates real-time internal communication and file sharing among staff.
8. Multi-Location Support
Manages multiple offices from a centralized platform with consistent settings and reports.
9. Reporting & Statistics
Provides analytics for monitoring appointments, campaigns, and overall performance.
10. Self-Service Portal
Lets patients independently access their records, payments, and forms without staff assistance.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD

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