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Right Side Customer Support

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Software Status:Active

About Right Side Customer Support

Right Side Customer Support is a software platform from Right Side Business Solutions that provides customer support solutions. It combines operational efficiency, improved sales and productivity, and customer satisfaction so businesses can improve their overall service delivery. This platform supports various functionalities aimed at improving the customer use while improving internal processes. Key capabilities: solution snippets operational efficiency improved sales and productivity customer satisfaction support tracking Best for: businesses that need effective customer support mechanisms to improve service delivery and boost customer engagement.

Right Side Customer Support Details

Vendor
Right Side Business Solutions
Year Launched
2012
Location
10th Floor, Aston Tower, Sundervan Complex, Shashtri Nagar, Andheri West, Mumbai, 4000053, Maharashtra, India.
Deployment
cloud
Training Options
demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese
Users
Customer Service Managers, CRM Administrators, Business Development Executives, Call Center Supervisors, IT and Systems Integrators, Operations Managers, Debt Recovery Agents, Emergency Response Coordinators, Marketing Managers, Customer Experience Officers
Industries Served
Real Estate, Automotive Services, Jewelry and Diamond Trading, Logistics and Transportation, Emergency and Crisis Management, Telecommunications, Debt Collection, Retail, Financial Services, IT and Business Solutions
Tags
Customer Support, Help Desk, Customer Service, Communication, CRM, RightSide

Right Side Customer Support's In-App Market Place

Does Right Side Customer Support have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$).

Pros & Cons

  • Omnichannel solutions – Offers CRM, Helpdesk, Debt Recovery, Verified WhatsApp, and ChatBots for comprehensive customer management.
  • Operational efficiency – Centralizes customer data and automates repetitive tasks to boost productivity.
  • Enhanced sales and customer satisfaction – Streamlined workflows and real-time insights help businesses improve engagement and revenue.
  • Emergency management – Provides rapid response solutions for crisis situations.
  • Customizable software – Tailored solutions to fit specific business needs.
  • Strong reputation – Positive client testimonials highlight reliability and customization.
  • Potential complexity – Multiple solutions may require integration and training for optimal use.
  • Scalability concerns – May be more suited for structured teams rather than large enterprises.
  • Limited public information – Some details on advanced analytics and integrations are unclear.

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