About Salesforce for Transportation & Logistics

Salesforce for Transportation & Logistics is a software platform from Salesforce that helps drive success in the transportation and logistics industry. It combines AI capabilities, automation tools, and comprehensive analytics so organizations can meet industry challenges and access new revenue opportunities. This platform enables employees with connected, data-driven experiences while improving operations to improve the shipper use. Salesforce for Transportation & Logistics enables companies to deliver high-quality customer experiences and make informed decisions based on real-time data. Key capabilities: AI integration Automation tools Advanced analytics Data-driven employee experiences Operational improvement Best for: transportation and logistics companies that need to improve customer service and operational efficiency.

Salesforce for Transportation & Logistics Details

Vendor
Salesforce
Year Launched
2003
Location
World Wide Corporate Headquarters 415 Mission St, San Francisco, California 94105, US
Deployment
cloud
Training Options
videos, demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Dutch
Users
carriers, shippers, logistics service providers, transportation companies, supply chain teams
Industries Served
transportation, logistics, travel and hospitality (sector‑aligned CRM)
Tags
transportation CRM, logistics CRM, unified customer view, shipper insights, AI agents, Agentforce, Sales Cloud, Service Cloud, MuleSoft, Tableau, Marketing Cloud, Slack

Salesforce for Transportation & Logistics's In-App Market Place

Does Salesforce for Transportation & Logistics have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Jpy (¥), Cad (C$), Chf (Fr), Cny (¥), Sek (Kr), Nzd (Nz$), Rub (₽), Inr (₹), Hkd (Hk$), Sgd (S$), Krw (₩), Zar (R), Brl (R$), Try (₺), Mxn (Mx$)

Pros & Cons

  • Real‑time shipment tracking improves visibility for both carriers and customers.
  • Automated quoting and billing reduce manual paperwork and speed up transactions.
  • AI‑driven analytics highlight inefficiencies and suggest corrective actions.
  • Seamless integration with IoT devices enables live monitoring of fleet and cargo.
  • Customizable dashboards give managers tailored insights into KPIs and performance.
  • Complex setup requires dedicated Salesforce consultants.
  • Overloaded dashboards confuse first‑time logistics users.
  • Advanced analytics locked behind expensive add‑ons.
  • Large shipment datasets slow predictive reports.
  • Limited industry‑specific templates for niche carriers.

Salesforce for Transportation & Logistics's Support Options

Chatbot

Available

Salesforce for Transportation & Logistics's Alternatives