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Scimitar Digital Banking Suite

by Scimitar Global Services · Since 2013
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Active1+ countriesCloud
Quick facts
VendorScimitar Global Services
Year launched2013
StatusActive
Location11 Adenubi Cl, Allen 101233, Lagos, Nigeria
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Scimitar Digital Banking Suite

Scimitar Digital Banking Suite is a digital banking software from Scimitar Global Services that provides fintech solutions. It combines privacy policy features, service management, and account management functions so that users can effectively manage their banking needs. This suite supports various banking operations including transaction tracking and privacy compliance. Scimitar Digital Banking Suite is designed to cater to organizations looking for reliable digital banking solutions. Key capabilities: Privacy policy Service management Account management Transaction tracking Compliance support Best for: financial institutions that need comprehensive digital banking services.

Scimitar Digital Banking Suite (DBS) positions itself as a forward-looking branch transformation platform that redefines how physical banking spaces operate in a digital-first era. Rather than functioning as a conventional banking application, DBS delivers a tightly integrated ecosystem that blends self-service hardware, intelligent software, and remote human interaction to significantly reduce branch operating costs while elevating customer experience. Through features such as video banking pods, biometric KYC onboarding, instant card and cheque issuance, and AI-powered holographic assistants, the suite enables customers to complete complex transactions with minimal reliance on in-branch staff. The user experience is carefully designed around intuitive visual flows across kiosks, smart surfaces, and digital touchpoints, while bank staff benefit from a unified transaction interface that consolidates customer interactions across all channels. From a performance standpoint, DBS is built to handle high transaction volumes and concurrent usage, efficiently processing large customer datasets without service degradation, even during peak branch traffic. Its tight integration with digital queue management ensures smooth customer movement and balanced service delivery.

Pros & Cons

What users like
  • +Automates high touch processes like KYC and card issuance, delivering massive operational cost reduction
  • +Immersive features such as VR waiting areas and holograms create a standout, premium customer experience
  • +Consistent omni channel data ensures seamless customer journeys across mobile apps and physical kiosks
What users flag
  • Deploying holographic and biometric hardware demands a disciplined and technically complex installation phase
  • Customers may need education to feel comfortable transitioning from human tellers to video based interactions

Features

Key features

Virtual Assistant Holograms
Utilizes Artificial Intelligence and holographic displays to provide interactive, automated guidance to customers entering the branch.
Video Banking Self-Service Pods
Enables remote face-to-face consultations with relationship managers for complex tasks like KYC onboarding and financial advice.
Instant Debit Card & Cheque Issuance
Integrates specialized hardware within pods to print and dispense cheque books and debit cards on the spot.
Biometric Identity Verification
Incorporates advanced scanners into kiosks to verify customer identities through fingerprints or other biometric markers during transactions.
Smart Table Surface Transactions
Offers interactive touch-surface tables where customers can quickly perform transfers, check balances, and pay bills.
Unified Transaction Front-End
Provides bank staff with a singular, integrated view of all customer interactions across various automated channels.

Additional features

Virtual Assistant Holograms/AI
Deploys AI-driven holographic assistants to engage with customers and provide automated support.
Video Banking Pods
Features self-service stations with video call functionality for remote account opening and professional consultations.
Instant Debit Card Printing
Equips pods with the hardware necessary to order and print debit cards immediately for the customer.
Instant Cheque Book Issuance
Allows customers to process and print cheque books directly from the self-service terminal.
Document & ID Scanning
Enables the digital capture of customer identification and supporting documents for KYC compliance.
Biometric Scanners
Uses fingerprint or iris scanning technology to secure transactions and verify user identity.
Electronic Signature Pads
Integrated into kiosks to allow for the legal signing of digital forms and contracts.
Integrated CRM
Connects customer relationship management tools directly with the Core Banking Application for data consistency.
Automated Teller Machines (ATMs)
Handles standard cash transactions, cheque processing, and other approved payment activities.
Smart Table Surfaces
Provides a collaborative touch-screen surface for performing rapid financial tasks like bill payments.
Self-Service Kiosks
Serves as the primary touchpoint for all approved banking services, including document printing and biometric verification.
Digital Queue Management
Manages the flow of visitors during high-traffic periods to ensure an organized customer experience.
Virtual Reality (VR) Waiting Area
Offers VR gear in waiting zones to provide an entertaining and high-tech environment for customers.
Omni-Channel Customer Experience
Ensures a seamless transition of data and service quality regardless of which digital device the customer uses.
Automated KYC Onboarding
Streamlines the "Know Your Customer" process through automated scanning and remote video verification.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Nigera

Interface languages

English

Billing currencies

🇺🇸USD

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