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About Sinch

Sinch is a communication platform from Sinch that provides cloud-based messaging, voice, and video solutions. It includes SMS services, Voice over Internet Protocol (VoIP), and Video calling capabilities so businesses can engage with their customers effectively. Sinch enables real-time communication, allowing organizations to reach users through their preferred channels. The platform supports various use cases, such as customer support, marketing campaigns, and authentication processes. Key capabilities: SMS messaging VoIP services Video calling API integration Analytics and reporting Best for: businesses that need reliable communication solutions to connect with customers and improve user engagement.

Sinch Details

Vendor
Sinch
Year Launched
2008
Location
Lindhagensgatan 112 112 51 Stockholm Sweden
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, German, Portuguese, Spanish, French, English - India
Users
Marketers, Developers, Customer Service Teams, Business Operations Teams
Industries Served
Telecommunications, Retail, Banking, E-commerce, Automotive, Travel, Hospitality, Health Care, Media & Entertainment
Tags
Cloud Communication Platform, Conversational Marketing Platform, Customer Communications Management, Customer Engagement, Live Chat

Sinch's In-App Market Place

Does Sinch have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • Omnichannel: Wide range of communication channels (messaging, email, voice).
  • Global Reach: Extensive network for international communication.
  • Scalable: Handles large volumes of communication.
  • AI-Powered: Uses AI for automation and fraud prevention.
  • RCS Support: Enables rich, interactive messaging.
  • Comprehensive APIs: Wide range of APIs for developers.
  • Strong Network: Reliable Super Network infrastructure.
  • Complex Offering: The breadth of services can be overwhelming.
  • Pricing Not Always Clear: Pricing details may require contacting sales.
  • Potential Vendor Lock-in: Using a comprehensive platform can create dependency.
  • Variable Performance: Performance may vary depending on specific services and regions.
  • Reliance on Third-Party Networks: While the Super Network is mentioned, there's still dependence on underlying telco infrastructure.

Sinch's Support Options

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