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SitoVivo Live Chat Software

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Software Status:Active

About SitoVivo Live Chat Software

SitoVivo Live Chat Software is a communication platform from SitoVivo that facilitates real-time customer interactions. It provides features like chat transcripts, customizable chat widgets, and analytics tools so businesses can better understand customer needs. This software supports customer engagement through direct messaging, leading to improved satisfaction and response times. With SitoVivo Live Chat, users can set up automated greetings, monitor chat performance, and integrate with existing CRM systems for a comprehensive approach to customer support. Key capabilities: chat transcripts customizable chat widgets analytics tools automated greetings CRM integration Best for: customer service teams that need to engage with website visitors effectively.

SitoVivo Live Chat Software Details

Vendor
SitoVivo - Web Marketing 1-1
Year Launched
2003
Location
Via Cenischia, 50 10139 Turin
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, Italian
Users
website owners, marketing teams, customer support agents, e-commerce managers, digital marketers, sales teams, agencies
Industries Served
E-commerce, travel and tourism, education, healthcare, technology, finance, real estate, media and publishing, B2B services
Tags
Customer Service, Live Chat, SitoVivo, Software, Communication, Customer Support, Website, Online Chat

SitoVivo Live Chat Software's In-App Market Place

Does SitoVivo Live Chat Software have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$)

Pros & Cons

  • Customizable: Chat icon and window can be customized to match website branding.
  • Seamless Transfers: Chats can be transferred to other operators for specialized support.
  • Part of a Larger Suite: Integrates with SitoVivo Suite's Analytics, Email Marketing, and Business Intelligence, suggesting a more comprehensive marketing solution.
  • Unlimited Chats: No limitations on chat quantity or duration.
  • No Explicit Pricing: Pricing details for the live chat software itself are not provided on this page, only a "Request Demo" button.
  • Geographic Focus: The company's contact information is Italian, and it mentions Italian search engines, suggesting a primary focus on the Italian market, though global use is not excluded.
  • No Customer Testimonials (on this page): While there's a section for testimonials on the other page, this specific product page doesn't include direct customer feedback for the live chat.

SitoVivo Live Chat Software's Support Options

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