SitoVivo Live Chat Software

View all active visitors on your website, including their origin (e.g., search engine, keywords used), pages they are viewing, time spent on site, and browser information, all in real time.

Know precisely which search engine (Italian or foreign) users came from and the specific keywords they typed to reach your website.

Engage in an unrestricted number of chat conversations, with no limitations on quantity or duration.

Send personalized messages to users while they are Browse your site, even before they initiate a chat, to offer assistance or guidance.

Directly display specific web pages or push documents (like PDFs or brochures) to the user's browser, without requiring their intervention.

Integrate the chat assistance icon into your emails, providing a new and direct way for users to contact support.

Store pre-written answers to frequently asked questions in an address book, allowing operators to quickly provide consistent responses.

Seamlessly transfer a live chat conversation to another operator, ensuring the user receives the most appropriate and specialized support.

Personalize the appearance of the chat invitation icon and the chat window itself, including size, shape, color, and message text, to match your website's branding.

Provides tools for comprehensive website performance analysis and understanding user behavior beyond just chat interactions.

Offers capabilities for designing, sending, and managing email marketing campaigns.

Provides advanced data analysis and insights across various aspects of your web marketing.

Delivers detailed analysis of individual user navigation patterns, both in real-time and deferred, which helps in profiling user interests and behavior.

Leverages artificial intelligence to evaluate the effectiveness of advertising and marketing campaigns, aiming to optimize your investment.

Allows support agents to navigate or even edit content on a user's screen in real-time, useful for guiding them through forms or troubleshooting.

Identify and recognize repeat users across different visits, building comprehensive profiles based on their Browse habits and interests.

Design multi-directional funnels and create personalized content with automation, including behavioral web marketing, for targeted engagement.

Includes integrated tools designed to generate new leads, potentially through landing pages, emails, and data gathered by analytics.

Helps to detect and prevent fraudulent clicks on Pay-per-Click (PPC) advertising campaigns, optimizing your ad spend.

Provides tools for managing user consent (cookies, forms), maintaining a history of consent, and distinguishing data based on intended purpose.