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0(0 reviews)
Software Status:Discontinued

About SmartInbox

SmartInbox is a productivity software from User.com that supports efficient email management. It combines global accessibility, Microsoft 365 integration, and the ability to bring the world closer with Bing Wallpaper so users can manage communication effectively. SmartInbox allows smooth integration with Microsoft Edge, ensuring users have a cohesive browsing and emailing use. The platform is designed to simplify the process of organizing emails, improving collaboration through shared access, and utilizing features that keep the workspace visually appealing. Key capabilities: global accessibility Microsoft 365 integration Bing Wallpaper Microsoft Edge support email organization Best for: businesses and individuals that need effective email management solutions.

SmartInbox Details

Vendor
User.com
Year Launched
2015
Location
Redmond, Washington, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese.
Users
Customer Support Agents, Sales Representatives, Marketing Managers, IT Administrators, Customer Service Managers.
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, Hospitality
Tags
Customer Communications Management, Live Chat, Microsoft, SmartInbox

SmartInbox's In-App Market Place

Does SmartInbox have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), INR (₹)

Pros & Cons

  • Provides real-time customer support through live chat feature
  • Improved customer satisfaction and efficiency in resolving issues
  • Integration with Microsoft Dynamics CRM for seamless customer interactions
  • Automated chatbot feature for 24/7 customer service support
  • Analytics and reporting tools to analyze customer interactions and trends
  • Limited customization options for chat widget appearance
  • High pricing compared to other live chat software options
  • Can be complex and difficult to learn for users new to the platform
  • Lack of integrations with other popular CRM systems
  • Limited reporting and analytics capabilities for monitoring chat performance
  • Customer support can be slow to respond to inquiries or issues

SmartInbox's Support Options

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