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SOCi

by SOCi · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorSOCi
Year launched2012
StatusActive
Location350 10th Ave, Suite 101, San Diego, California 92101, US
Countries servedGlobal
Languages8
Integrations18+
Free tier
Free trial
Contact salesYES

About SOCi

SOCi is a marketing software platform from SOCi that improves multi-location marketing with AI-driven solutions for local search, social media, and reputation management. It combines platform capabilities, Genius AI, integrations, Genius Search, and Genius Reviews so businesses can effectively manage their online presence across multiple locations. SOCi's platform allows users to automate local SEO efforts and improve visibility in search results. The system also includes tools for managing social media interactions and monitoring customer reviews, all coordinated through a single interface. Key capabilities: Genius AI Genius Search Genius Reviews Integrations Local SEO Management Best for: businesses with multiple locations that need to manage their digital marketing and reputation effectively.

SOCi is a comprehensive marketing management software designed to streamline and enhance the digital presence of multi-location enterprises. Its primary purpose is to provide businesses with the tools needed to manage their marketing efforts across various locations and digital channels efficiently. Key features include an intuitive dashboard, local search visibility, social media management, review monitoring, and automated chatbots, all aimed at improving customer engagement and brand reputation. The user interface of SOCi is designed with simplicity and functionality in mind. Upon logging in, users are greeted with a high-level yet comprehensive dashboard that highlights analytics, content performance, conversations, and recent reviews. The interface is user-friendly and intuitive, making it accessible to users of varying technical expertise. Unique design elements, such as the centralized dashboard and streamlined navigation, enhance the overall user experience, allowing users to manage multiple locations effortlessly. SOCi offers a wide range of functionalities and features that cater to the needs of multi-location marketers.

Pros & Cons

What users like
  • +1. Social Media Integration: SOCi simplifies posting to multiple platforms like Twitter, Instagram, and Facebook by automatically converting images.
  • +2. Franchisee Empowerment: The platform allows franchisees to feel a sense of local control while still maintaining a consistent brand strategy.
  • +3. Unique Features: SOCi offers unique features like dynamic text insertion, peak time posting, and content scoring, which are not commonly found in other platforms.
What users flag
  • 1. Glitches and Beta Feel: Some users have reported that the platform can be glitchy and feel like a beta product, even after two years.
  • 2. Limited Video Posting (as of 2024): While video posting to Instagram is planned for later in the year, it is currently a limitation of the platform.

Features

Key features

1. AI-Powered Marketing
Automated search optimization, social strategy, reputation management.
2. Time-Saving
Reduces time spent on marketing tasks.
3. Increased Engagement
Drives higher engagement on social media.
4. Revenue Growth
Contributes to increased revenue through improved online visibility.
Centralized Platform
Manages all marketing solutions, data, and AI in a single platform

Additional features

1. Products
CoMarketing Cloud, Genius Search, Genius Social, Genius Reviews, Pages, Boost & Ads, Chat, Forms & Surveys, Locator.
2. Solutions
Automated marketing solutions for various industries.
3. Success Stories
Case studies of successful implementations.
4. Benchmark Your Business
Tools to compare business performance against industry benchmarks.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
21
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇷🇺RUB🇲🇽MXN🇰🇷KRW🇹🇷TRY🇿🇦ZAR🇦🇪AED🇸🇬SGD🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇵🇱PLN

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